Hey @Bloomingdales I returned $1800 worth of merchandise to you guys over two months ago now. And still haven’t received a refund.
I’ve repeatedly contacted customer service and I keep being told to contact UPS for assistance.
UPS tells me I cannot file a claim on the package. (Since the merchant generated the label)
I can’t file an insurance claim for a label I didn’t create. And every customer service rep I speak to tells me that’s all I can do.
You guys ship $150m in packages per month but can’t file an insurance claim with UPS ?