@nyangai98 Hello, we are experiencing a token generation delay, our IT team is addressing and you will receive your token message once the hitch is rectified. We regret any inconvenience caused. You can check on Mypower app or dial *977#.
Answered by: WW
@KenyaPower_Care Good evening Kenya power kindly help;if the token kit is not showing numbers even to load units I just imagining, how can you help me all I do what asking for a friend
@GachieJohnson Good evening, we have escalated the issue via ref 8663792 for resolution to Field teams concerned . You will be notified once done
Answered by: JM
@KenyaPower_Care Kindly help we are in dark since 11in the morning no power what's happening 37165116718 opposite ACK st Mark church Ngure near Kids zone primary kawchira road