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@virginmedia please response to my previous tweet. My contract is 9 month. I have no obligation to pay for this month and I would like a refund for my payment last month
@virginmedia Well, I called throughout the day starting from 9am yesterday. This is really frustrating. I hope you can understand. Especially since I’m calling from overseas
@virginmedia Yeah I understand. But your team isn’t picking up any of my calls and I’m spending a lot of calls money trying to contact your team from overseas.
@virginmedia I tried to contact the team via live chat yesterday but the live chat didn’t work at all. Since my contract is 9 month I don’t think I’m obliged to pay more. And I didn’t use it at all anyways
@virginmedia I wasn’t told that the contract would go on a rolling basis. And I already left the UK so I have definitely not been using the broadband. Can I cancel the contract online? Because I tried to call them which is very ex but no one picked up ytd
@virginmedia My contract is 9 months. But I’m being asked to paid for the 11th month already. Why is this so?? I would also like a refund for the 10th you’ve charged me. I tried to call but no one picked up.