@British_Airways the stuff kept lying we have sent an email but I showed them no email for hotel accommodation & then when they saw my usa passport they put me in a hotel after 1.5 hours of confirmation for my hotel stay. If they said I was already put up in a hotel then
@British_Airways being abused with racism marks until I showed them I am a usa citizen & not an Indian citizen, then abuses turned into sorry.
I was left with 2 kids, 3 hours on the flight with then being cancelled & not provided hotel accommodation until I fought
@British_Airways pathetic & worst staff, worst airline. Racism onboard & at the airport too. Only place the staff was good was at the Mumbai airport
@British_Airways we are booked via Paris & im definitely not going to be taking that with 2 kids. I paid & booked for 1 stop at London from mumbai to EWR & why should i fly with 2 stops with no fault of ours
@British_Airways customer service is horrible, nobody ever answers calls until you wait forever. Right now, despite all this I’m not able to do anything at the airport & I’m waiting on the call at 11pm in the night to book a flight of my choice
@British_Airways finally someone there helped us & got us the online rate or else with no fault of ours we would pay double. With kids, this we by far the worst experience & no respite from the airport BA staff. #racism#BA#terminal5
@British_Airways we are usa citizen, we have full right to not be spoken to or threatened anywhere in the world with no fault of ours. We have been harassed since the month of Feb, even to book or add a bag was a hassle & we were being charged 12000 INR vs 70usd
@British_Airways if they have booked us a hotel, it doesn’t take forever to print us a confirmation.
With 2 kids, we were on the flight stranded for 3-4 hours to them face racism & abuse
My kids were saying why police
@British_Airways flight cancelled, faced racism at the airport. I was told we will call cops on you, if you don’t leave from here. Just we asked where is my hotel accommodation & they lied we have emailed & when we told them we have not, then they took 1 hour to print out
@British_Airways I’m flying in less than 12 hours & unable to add extra bags. First my wives slipdisk wasn’t important enough for the tickets be cancelled & now not able to add bags. Pathetic service
@British_Airways unable to add bags online & when I call them they’re saying ask your agent to call to add bags. It’s my ticket, why do I need agent to add & it’s been so many days & so many hours just today itself wherein my agent is unable to add even whilst trying to call.
@OnBusinessClass pathetic bunch of liars are here, don’t book with them
They promise something & do completely opposite, will make sure none of my friends & familes who booked with you, stopped to book anymore