Gareth

[Gareth @GarethEvanDavid]

@British_Airways how can I get confirmation as to whether I can use an upgrade voucher in my name on a companion voucher booking in my partners name that I am a passenger on

[Gareth @GarethEvanDavid]

@British_Airways just wondered if you could advise how best to contact regarding missing tier points for the cabin flown. It’s not clear to me from your website (sorry!) how to make contact to understand the tier points awarded

[Gareth @GarethEvanDavid]

@British_Airways please can you advise how best to make a complaint. Apparently a voucher that expires on March 1st can’t be applied on March 1st. Sure that means the voucher expired February 28th?

[Gareth @GarethEvanDavid]

@British_Airways just looking for some advice. I have an upgrade voucher I need to use by today. But I know you’re asking for only urgent calls to your call centre given current events. Any suggestions? Voucher can only be applied with an agent apparently

[Gareth @GarethEvanDavid]

@British_Airways Seats may not be guaranteed but they had been showing as confirmed since September. It’s also odd one seat is still available but the other seat has been given to a different passenger. We are now in seats across the aisle and offset

[Gareth @GarethEvanDavid]

@British_Airways we booked flights in September 2024 for January 2025 and selected seats at the time. On check in today our seats have been moved and we’re no longer sat together. No warning at all. One of the original seats is still available but the other taken. Can you explain

[Gareth @GarethEvanDavid]

@British_Airways How can I raise a complaint or concern related to a delayed flight under 3 hours? We were stranded at Gatwick Airport at 1am following the delay with no trains so had to take a taxi home at considerable expense. A late night 2 hour delay is unacceptable

[Gareth @GarethEvanDavid]

@MHMarquisNYC Hi. I’ve tried calling a couple of times to add my Marriott Bonvoy number to a booking but there has been no answer. Is it possible to message regarding this on here?

[Gareth @GarethEvanDavid]

@British_Airways Hi. It’s for missing avios and tier points

[Gareth @GarethEvanDavid]

@British_Airways Is there any way I can log a query on here regarding a flight I’ve recently taken and associated tier points and Avios points?

[Gareth @GarethEvanDavid]

@British_Airways I have a booking for this weekend which up until today has been visible in the app. It has now disappeared and can’t be manually added. However if I manage the booking online I can see it. Any suggestions on how to get it back in the app?

[Gareth @GarethEvanDavid]

@jimmy2tweets @British_Airways Interesting and thank you for sharing. My response from BA was a little different - they said they’d be working with Gatwick if the strike goes ahead and will be in touch with customers as needed

[Gareth @GarethEvanDavid]

@British_Airways Any idea when you might be updating passengers on the impact of the strike action at Gatwick airport in July and August?

[Gareth @GarethEvanDavid]

@British_Airways Just seen in your app the BA11 on Saturday June 17th is shown as significantly delayed. Do you know what’s causing this as I’m due to travel and connect to an onward flight which I will presumably miss

[Gareth @GarethEvanDavid]

@British_Airways Perfect thank you for confirming.

[Gareth @GarethEvanDavid]

@British_Airways Quick question. I have an Iberia flight departing LHR T5 in July to Madrid. Do I need to check in at the Iberia desks or can I still use the First wing as a gold card holder?

[Gareth @GarethEvanDavid]

@British_Airways Hi. I have made a group booking for 4 people. How can I check and ensure all passengers have been afforded my tier status. Last time I flew with my partner this didn’t happen so want to make sure it happens on this flight!

[Gareth @GarethEvanDavid]

@British_Airways Still can’t use the app or any browser to book reward flights. The reward flight finder seems to work but not the book with avios page. Is there a problem?

[Gareth @GarethEvanDavid]

@British_Airways Hmmm interesting. I’ve just tried again using 2 different browsers, the app and my phones browser and am still getting an error message

[Gareth @GarethEvanDavid]

@British_Airways is there a problem with your app and website? Trying to look for reward flights all day and keep getting a message saying there’s an error and to try again later