Garima Gulati

[Garima Gulati @GarimaGulati11]

@BoschGlobal @JagoGrahakJago_ No call received from your concerned department even after sharing the contact details on a one to one message. Are we even serious in addressing customer issue. Heights of Pathetic service @BoschGlobal

[Garima Gulati @GarimaGulati11]

A complaint has been registered vide complaint no.0476257220 on 15th june and today is 28th june and nothing has been done.Almost 13 days. Is this how we deal with customer complaints for essential home appliances like a refrigerator @BoschGlobal @JagoGrahakJago_ @jagograhakjago

[Garima Gulati @GarimaGulati11]

@BoschGlobal Ur concerned dept is not even bothered to cater to any complaints.Hence it is raised through media.all the details are mentioned in the complaint no. shared still i would msg u but u are also catering to the complant like ur customer care by dodging the balls.@JagoGrahakJago_

[Garima Gulati @GarimaGulati11]

@BoschGlobal My Current location is s Vikas Puri New Delhi 110018 @JagoGrahakJago_ @jagograhakjago

[Garima Gulati @GarimaGulati11]

@gautamgulati

[Garima Gulati @GarimaGulati11]

A complaint has been registered vide complaint no.0476257220 on 15th june and today is 28th june and nothing has been done.Almost 13 days. Is this how we deal with customer complaints for essential home appliances like a refrigerator @BoschGlobal @JagoGrahakJago_ @jagograhakjago

[Garima Gulati @GarimaGulati11]

@SonuSood sir plz help my uncle's Situation is very critical.
Patient Name :Ashok kapoor
Patient Age : 69
Location : Noida
Oxygen level: 55-60
Need- ventilater bed/oxygen cylinder
Attendant Phone number 9811296297
#COVID19
@gautamgulati

[Garima Gulati @GarimaGulati11]

@SonuSood sir plz help my uncle's Situation is very critical.
Patient Name :Ashok kapoor
Patient Age : 69
Location : Noida
Oxygen level: 55-60
Need- ventilater bed/oxygen cylinder
Attendant Phone number 9811296297
#COVID19
@gautamgulati

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ Does ur team bother to revert? @SanjeevKapoor can u help a consumer get a product that is not damaged from a brand that u endorse. We spend money and buy products not to receive a damaged one. I hope u atleast would help

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ Thanks for the replacement of the products. The pan lid is fine. However the oil pourer lid is agin broken. HIGHLY DISAPPOINTED. It took 20 days to get the replacement and the replacement is also faulty. Attaching the pic

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ The dispatched item has been received however it has only the pan lid . Oil pourer has not been replaced. I had received confirmation of 2 POs generated. Kindly check and confirm. Request has been raised for 2 damaged products u cant replace one and close the complaint.

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ I have received this message frm wonderchef. My complaint has not been resolve. How can u say it is resolved. This is direct cheating a customer.

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ By when can i expect an update. You guys can't take eternity to resolve a customer complaint

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ I hope u guys really are working to resolve this. I have been hearing 7-8 days since 9th September.Your customer associate has confirmed on the same. Pls do stand by what u guys have committed

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ I still have not received any revert or the confirmation on the revert or the refund. There is a limit to trouble the customer. Do we need to follow up for a damaged product from your end.

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ This is getting nowhere. After one mail you guys have not done anything. This is what you call customer service

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ Still awaiting revert @wonderchef @jagograhakjago

[Garima Gulati @GarimaGulati11]

@wonderchef @JagoGrahakJago_ Replied to the mail. Hope this is the last time i have to send the pictures and would get a timely revert