@Pk_Gyamfi (1/2) I'm assuming you are referring to the rest feature inside the Ultra Run activity? If it is, follow these steps: Hold UP/MENU.On devices with two buttons press the START button.Scroll to https://t.co/ajvM4B8QS4 Activities & https://t.co/PPUAhPLm1S Ultra Run.
@almeida_melroy We'd like to learn more about what's happening with your Garmin watch! Please send us a DM with your device's serial number and any troubleshooting you've already completed. Our team will review the details and help point you in the right direction. (KS) https://t.co/Lkwjtrg6oL
@bandb4323 I'd recommend trying the troubleshooting steps in this FAQ we've created to help ensure that your step count is accurate. https://t.co/Z3RvHZ2kFN
-MR
@bandb4323 Thanks for specifying that this behavior seems to happen in stores. While you're in those stores, do you happen to be pushing a cart or a stroller?
-MR
@jimbonotmambo Please ensure that the Garmin Connect app is all up to date. If it is, and you're still not seeing any Active Intelligence messages on your Home tab, DM us your Garmin's serial number and permission to view your Garmin account data. We'd love to investigate! ^DK https://t.co/Lkwjtrg6oL
@TRSimoes Hiking and Walking are treated as separate activity types within Garmin Connect's challenge system. Because challenges are activity-type specific, Hiking activities won't contribute to Walking challenges. *PW
@yankeegirl51680 Thank you for providing that information, Here is another great troubleshooting article on what could cause the activity to not properly transfer over to Garmin Connect: https://t.co/9mwz16lvXF
{DC}
@zentennis2 Hi there, can you please send us a direct message with the email address associated with your Connect account? As well as the serial number that is associated with your watch, so we can take a closer look into this?
{DC} https://t.co/Lkwjtrg6oL
@Kanishkraoo Hello Kanishk. I can understand not wanting to have this replace your dress watch. There are a number of very dressy looking options. We recently announced our new Marq series. There are also many attractive watch and band options in a variety of price ranges to select from.
-LF
@JoePalma (2/2)
β’ Your full name
β’ E-mail address associated with your Garmin accountβ’ Contact phone number
β’ Shipping address (including country of residence)
β’ Serial number for the device(s) involved (if applicable)
*SP https://t.co/Lkwjtrg6oL
@JoePalma (1/2) We do take situations like this seriously if the incident detection is not functioning properly. In order to get this to the right team, can you please provide the following information via DM: https://t.co/Lkwjtrg6oL
@raygriffin3000 You can search for truck stop locations using the steps in the following article. Send us a DM if you have any additional questions:
https://t.co/qmjrruHGk2
~AL https://t.co/Lkwjtrg6oL
@RetiredTeslaDad Hello. This appears to be a Connect IQ watch face screen. This may indicate the watchface are using is a Demo version. They may be requesting you visit the CIQ page again to start the process to purchase this watchface. The site given should help with this.
-LF
@El_Gringo_Sucio If you're referring to the Training Status on your Garmin, overexerting yourself can also lead to an unwanted status. You can learn more about this at the following link.
https://t.co/UWdbWUadfj
~JH
@dontstealme48 Hi there, I would like to take a closer look into this. Can you please send us a direct message with the serial number of your device and a description of the issue that you are experiencing, so we can further assist?
{DC} https://t.co/Lkwjtrg6oL
@TilleryChuck Hi there! We'd be happy to take a look. Please send us a DM with your watch serial number, email address associated with your Garmin account, and if you give us permission to access your account to pull up device details. *PW https://t.co/Lkwjtrg6oL