@SamKabera@oswaki Nta gisobanuro cyo gusohoka mu nama iyobowe n'umuyobozi wawe ugataha utamumenyesheje. Abarimu bamwe ni indiscipline cyangwa yari yaraye anyuze ahantu arahacyerererwa yumvaga umutwe umurya hhhh ariko nabyo abisobanure basi
@oswaki Ni indiscipline gusohoka mu nama agataha. Inama iyobowe n'umuyobozi we noneho y'igaga ku bibazo bireba classes zisoza ibyiciro byumvikane wenda ko ashobora kuba ari umwe mu barimu byarebaga. Cyokora ashobora kuba yari yaraye anyuze ahantu akahacyerererwa wenda yari ananiwe.
@MTNRwanda@RURA_RWANDA Unfortunately, the recipient has already cashed out the amount. Kindly be aware that there is no option to reverse the transaction.
Thank you,
MTN-Julie
@MTNRwanda I just sent money via momo to a wrong number and when I called on 100 for help they told me that there is nothing they can do about it because the recipient immediately withdrew it. How else can I be helped? Thanks
@GasandrewPaul Y'ello @GasandrewPaul, Good afternoon.
Kindly share with us the sender's number, receiver, amount, and the date of transaction in our DM for further assistance.
Thank you,
MTN-Julie