@HannaGMiles Teams across our network have worked to return our reliability to normal. We're committed to caring for our customers during this time & have taken a number of steps to make things right for those affected. 1/7
@lazyassiann Hi ! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please follow back and send me a DM with your reachable phone number or mail for assistance
Regards
@PMcC44 Hi, we're sorry this has happened. So we can help you, please provide us with:
• Your full name
• 8 digit Customer Relations reference
and two of the following:
•Email address used
•Telephone number
@BeckyLynerzz @Beckylynett. Apologies for the disappointing experience. To gain a deeper understanding and to address your concern properly, please send us a DM with further details. Rest assured, we’ll respond promptly and assist you as best as we can. Looking forward to your message.