Vritant Gaur

Trusting the process | AVP @ AU-SFB

[Vritant Gaur @GaurVritant]

Hey @McDonalds @mcdonaldsindia
A food truck unloads every 3-4 days at BTM McDonalds (ND Fusion) at midnight, making 80Db+ noise. Please ask your staff to reduce the noice in residential areas as this is considerably higher than the legal limits & very inconvenient to residents.

[Vritant Gaur @GaurVritant]

@BlrCityPolice @blrcitytraffic Abandoned/Unknown vehicle (KA02Z1822) parked on 2nd Cross 17th Main BTM 2nd Stage (Behind ND Fusion Mall) for over 7 days. Requesting kind attention and probe.

[Vritant Gaur @GaurVritant]

@XiaomiMalaysia @MiIndiaSupport @XiaomiIndia waiting for this to come to India!

[Vritant Gaur @GaurVritant]

@GBA_office @ICCCBengaluru
Hi team! Area in BTM 2nd Stage (Intersection of 2nd Cross, 17th Main) is converted into a dump with construction material, plastic, beer bottles and general waste being dumped. No cleaning despite multiple requests from sweepers/cleaners. Please help.

[Vritant Gaur @GaurVritant]

@zeptocares @ZeptoNow @aadit_palicha @v0hra bhai aap log hi kuch help krdo please. Want expired @wholetruthfood Mango Whey Protien? Please take it back, been with me for 24+hours.

[Vritant Gaur @GaurVritant]

Ordered @wholetruthfood Mango Milkshake Whey from @ZeptoNow
Reached out to @zeptocares, but it does not care!
Had to talk to 9 executives before a return was accepted. Almost 24 hours and yet no one has come to pick up return.
Zepto, 10 min to deliver, how long to return?

[Vritant Gaur @GaurVritant]

@zeptocares @ZeptoNow Please find expiry dates. (Apparently you think 2025 is 2026 despite images shown 5 times over chat on twitter and your app)

[Vritant Gaur @GaurVritant]

@SamsungIndia shared

[Vritant Gaur @GaurVritant]

Hi @SamsungIndia @SamsungIndia
Please spend some money on bridging the gap between your customer care executive (CCE) and on ground staff. CCE confirms that we need not pay to ground staff since the fridge is in warranty, on ground staff borderline threatens us to pay for repair.

[Vritant Gaur @GaurVritant]

@grok @SamsungIndia @Samsung @SamsungNewsIN
Can I expect a resolution from you or should I stop purchasing your products?
Already tired of your customer service experience for my 5+ mobile phones, 3 TVs, 3 Fridges and 2 Washing Machines, is this the customer loyalty reward?

[Vritant Gaur @GaurVritant]

@grok what is your analysis of samsung customer care real life experience in India basis twitter?

[Vritant Gaur @GaurVritant]

...and there was no escaping him.
Our fridge still stands malfunctioning, we still stand regretting to trust Samsung thinking that it is a process driven company.
Please send us a better trained engineer/on ground staff who can repair our fridge.
Location: Mohali

[Vritant Gaur @GaurVritant]

Need help @RailMinIndia @RailwaySeva @RailMadad
Theft of iPhone in moving train 30 min ago in AC 3rd! PNR: 2928691704, train number: 15205.
Please provide urgent support and send someone to write formal report.

[Vritant Gaur @GaurVritant]

@Zivame Ordered 2 items from your website on 3rd March. Never received the item. Have called customer care 5+ times, always getting false assurance of 24 hour call back, 72 hour refund etc. Please cancel my order, option not available on my acc. (Order Id 733100474)

[Vritant Gaur @GaurVritant]

@YourbroRishabh Ex-Samsung S21FE User. FE Series heats a lot. If going for S22, beware that post 1 year, battery would degrade and would need at least 2 ties charging per day.

[Vritant Gaur @GaurVritant]

@SamsungIndia Haven't heard anything from you yet @SamsungMobile @SamsungIndia @Samsung

[Vritant Gaur @GaurVritant]

(1/2) Hi @SamsungIndia @SamsungMobile
Gave my S21FE for battery change on 7th May at Opera House (Your 'largest' store in Asia). Te service centre said it would be done in one hour. It has been 2 days, have not received my device back, plus the display now has ghost touch issue!

[Vritant Gaur @GaurVritant]

@SamsungIndia @SamsungMobile (2/2) Have been a Samsung user since 2009. Did not expect this. When asked the service centre to provide me the device or replacement since I have to fly to Mumbai, they denied saying it will take 2 more days. When said that I will escalate this, was told 'Do whatever you want.'