Gaurav Joshi

Assistant Manager Customer Service

[Gaurav Joshi @GauravJoshi7]

Mr. Goyal pls hv ur down the line team to learn eye testing. Writing this msg without glasses made by @Lenskart_com however the made glasses from your firm m barely able to c despite multiple attempts. So pls either refund or have some sensible person contact me.

[Peyush Bansal @peyushbansal]

Hi, all. I’ve been seeing an inaccurate policy document going viral about Lenskart.

I want to speak directly that this document does not reflect our present guidelines.

Our policy has no restrictions on any form of religious expression, including bindi and tilak, and we continue to review our guidelines regularly.

Our grooming policy has evolved over the years and outdated versions do not represent who we are today. We apologize for the confusion and concern this situation has caused.

We as a company, continue to learn and build. Any lapses in our language or policies have and will continue to be addressed.

We have thousands of team members across Bharat who wear their faith and culture proudly every day at our stores. They are Lenskart.

Lenskart was built in Bharat, by Indians, for Indians. Every symbol and every tradition our people carry is a part of who we are as a company. I will never let that be compromised.

🙏

[Gaurav Joshi @GauravJoshi7]

All wrong you've learnt. U r buggers just making money. Got eye tests done at home for elders n myself. Neither elderly glasses made correct not mine.

[lenskart @Lenskart_com]

We have heard you. Clearly and openly. Over the past few days, our community and customers have spoken - and we have listened.

Today, we are standardizing our In-Store Style Guide and sharing it publicly and transparently: https://t.co/INMPMSWwyx

These guidelines explicitly and unambiguously welcome every symbol of faith and culture our team members carry - bindi, tilak, sindoor, kalawa, mangalsutra, kada, hijab, turban, and more. Not as exceptions. As who we are.

Lenskart was built in Bharat, by Indians, for Indians. Our 2400+ stores are run by people who bring their beliefs, their traditions, their identity to work every day. That is not something we will ever ask anyone to leave at the door.

If any version of our workplace communication caused hurt or made any of our team members feel that their faith was unwelcome here, we are deeply sorry. That is not who Lenskart is, and it is not who we will ever be.

We make a commitment today - not just in words, but in the document we are publishing - that every policy, every training material, and every communication that carries the Lenskart name will reflect these values.

We remain committed to applying these guidelines fairly and consistently, and will continue to review and improve our processes.

We will do better. And we will keep earning your trust. 🙏

-Team Lenskart

[Gaurav Joshi @GauravJoshi7]

@gupta_rekha madam same issue. It's just pre pre pre monsoon rains however @bsesdelhi seems helpless. Without or without rains their service failures are unchanged. Kindly look into the concern.

[Gaurav Joshi @GauravJoshi7]

@bsesdelhi it hardly rained today evening but it's been an hour + with no electricity. Your IVR has sent the below msg
Dear Customer, No Supply Complaint No.26052815995 is raised for CA 152104444. Use WhatsApp https://t.co/4ujVCH3pbT for instant 24 X 7 support. Team BRPL

[Gaurav Joshi @GauravJoshi7]

@bsesdelhi it hardly rained today evening but it's been an hour + with no electricity. Your IVR has sent the below msg
Dear Customer, No Supply Complaint No.26052815995 is raised for CA 152104444. Use WhatsApp https://t.co/4ujVCH3pbT for instant 24 X 7 support. Team BRPL

[Gaurav Joshi @GauravJoshi7]

Madam pls intervene in BSES issues trust you wud do wonders unlike ur predecessors. Dilli mange uncut bijli

[AAP @AamAadmiParty]

ज़ीरो ग्रेविटी रिक्लाइन।
ऑटोमैटिक फ़ुटरेस्ट।
इन-बिल्ट मसाज।
प्रीमियम असली लेदर।
हाई-डेंसिटी कुशनिंग।

इसी कुर्सी पर बैठकर दिल्ली की जनता के भविष्य पर कालिख पोत रही हैं महान दार्शनिक दिल्ली की मुख्यमंत्री रेखा गुप्ता जी।

आप कमेंट में बताइए —
इस कुर्सी की कीमत कितनी होगी?

[Gaurav Joshi @GauravJoshi7]

Sir madam electricity is required for the same. U guys r doing nothing. Ur ivr is answering in different tangent. Pls help restore normalcy in hargovind enclave Chattarpur

[BSES Delhi @bsesdelhi]

If Your AC Sounds Wrong, Something Is Wrong

Your AC often gives warning signs before a major fault. Unusual sounds, burning smells, repeated tripping, sparking or overheating should never be ignored — especially during peak summer when ACs run for long hours and electrical load is at its highest.

If you notice any unusual sound or smell from your AC, switch it off immediately and get it checked by a qualified technician. Also ensure your home has an RCCB installed — a small but critical safety device that automatically cuts off power during electrical faults or leakages, helping prevent shocks, short circuits and fire hazards.

Don’t ignore the warning signs. Stay alert. Stay cool.

[Gaurav Joshi @GauravJoshi7]

@gupta_rekha madam kindly intervene in this ongoing BSES problems. They've been far from over rather increasing day by day.

[Gaurav Joshi @GauravJoshi7]

@gupta_rekha madam kindly intervene in this ongoing BSES problems. They've been far from over rather increasing day by day.

[Gaurav Joshi @GauravJoshi7]

@bsesdelhi we've been facing no supply in hargovind enclave Chattarpur since morning today. Till this time there is no electricity. Morning outage was for 2+ hours and since 3pm there is no electricity. Your ivr suggested resumption at 1758 just now when called.

[Gaurav Joshi @GauravJoshi7]

@bsesdelhi we've been facing no supply in hargovind enclave Chattarpur since morning today. Till this time there is no electricity. Morning outage was for 2+ hours and since 3pm there is no electricity. Your ivr suggested resumption at 1758 just now when called.

[Gaurav Joshi @GauravJoshi7]

@bsesdelhi we've been facing no supply in hargovind enclave Chattarpur since morning today. Till this time there is no electricity. Morning outage was for 2+ hours and since 3pm there is no electricity. Your ivr suggested resumption at 1758 just now when called.

[Gaurav Joshi @GauravJoshi7]

@GoogleAI @Google how to uninstall u both from @Android. Same question for @Apple too. @sundarpichai. Reason is u r taking away jobs and top to stop this war both ur @GoogleAI @Google @Apple or either of the developers have the answer

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi is anyone attentive in your office. More than 24hours complaint registered on MCD app in addition to telephonic complaint almost a month back. @gupta_rekha @BJP4Delhi pls intervene.

[Gaurav Joshi @GauravJoshi7]

Complaint details

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi @gupta_rekha hv more than 24hours since a complaint via MCD app was logged too. No respite no hearing. @BJP4Delhi claims of #swatchbharat when down the line people not actioning the complaint

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi @gupta_rekha hv more than 24hours since a complaint via MCD app was logged too. No respite no hearing. @BJP4Delhi claims of #swatchbharat when down the line people not actioning the complaint

[Gaurav Joshi @GauravJoshi7]

Have the names n nos but don't wana coz for their living. @gupta_rekha ma'am pls hv a look into the same

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi had it been other part of DEL ur guys wud have done. @hargovindchattarpur v r middle class people. Pls help b4 uncalled epidemictakes our world. @gupta_rekha @MCD_Delhi

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi had it been other part of DEL ur guys wud have done. @hargovindchattarpur v r middle class people. Pls help b4 uncalled epidemictakes our world. @gupta_rekha @MCD_Delhi

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi personnels have bin non responsive. #hargovovind enclave Chattarpur. Have nos of the concerned whom had visited but fyi problem still persists. Worst is them n not answering calls.

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi sir had raised a complaint no #3241 on MCD helpline almost a month ago regarding external drainage blockage. Ur people came a did some work but partially. Pls help. @gupta_rekha pls help us on this.

[Gaurav Joshi @GauravJoshi7]

@MCD_Delhi sir had raised a complaint no #3241 on MCD helpline almost a month ago regarding external drainage blockage. Ur people came a did some work but partially. Pls help. @gupta_rekha pls help us on this.

[Gaurav Joshi @GauravJoshi7]

Happy Birthday Vishy Sir last but not the least

[Gaurav Joshi @GauravJoshi7]

@narendramodi @RahulGandhi @yadavakhilesh

[Gaurav Joshi @GauravJoshi7]

Today's parliament session calls for a press meet with both #pmindia n #opposition India. All shud b party to it b it #godimedia #youtube media.