@turo p
#Turo you let your host violate policy, let them get paid for the same trip, offer your guest a refund and then not honor it? #TuroIsNotSafe#SafetyViolation#BadBusiness I get to be fearful for my safety on top of being charged for the STATED Policy Violation.
@TuroSupport@turo I have sent the DM to both this handle along with @CareTuro because this #badexperience needs to be rectified and honored as promised. This has been #poorservice from the time I reported the violation to date. #Turo I have a 5.0 profile rating so clearly I follow the rules.
@Hyatt Initially I was going to accept changing the date for when I DIDN'T test positive for covid , but now I just want to know what do you do when a customer is #SICK? Is this a typical practice? #Disheartened isn't enough to explain how I feel. #PoorResults
@Hyatt Initially I was going to accept changing the date for when I DIDN'T test positive for covid , but now I just want to know what do you do when a customer is #SICK? Is this a typical practice? #Disheartened isn't enough to explain how I feel. #PoorResults
@HyattConcierge@Hyatt I explained to the rep that I was dealing with medical issues, so the originally sched. date I couldn't make. The only offer given was to shorten the reservation by 1 day/ to cancel & forfeit. For 261.00 and being a repeat customer, this is crazy #UNSAVORY
@HyattConcierge@Hyatt I'm in need of assistance with canceling a reservation. I was told that my reservation was canceled a month ago yet I had 2 different amounts submitted to my card for the SAME reservation. When I called in, was told I could only modify my reservation.
Posting while I can b/c@TMobile @TMobileHelp will be interrupting my service in a sec. Oh, and rep kept me on hold til after 12a so that it was the pmt date. Then said "Just let the services get cut off..". Because reps can't help with changes. GENIUS. #iHATEthatIHaveTmobile
I contact @TMobile@TMobileHelp for assistance PRIOR to sched. pmt date to get corrected. Their advice?Let the service get cut off & try to process THEN. So a customer tries to fix an issue and THAT is the solution? Oh yes and eat the reconnect fees. #TmobileImTIRED#CRAPPYFIX
@TMobile does it again. Services interrupted. Try & set up payment. #Tmobile system down. Tried for hours and got this msg. Finally get arrangement to go through ans its not for the date selected.