@lufthansa This is actually how they treat their customers, as litthe children and distracting them from their lack of real customer service after they take your money...
@lufthansa Please stop posting these cynical tweets : you do not offer any helping hands to nobody. @lufthansa is quick to take your money but refuses to refund - even after promising that refund themselves. This is laughing in the face of the customers who pays for this idiotic marketing
@lufthansa Too bad that your respect for paying customers is anything but extraordinary. Without the refund of my own money sadly no more weekend getaways...
@lufthansa Dear Dave, it is my experience so far that you do not offer any support via any channel whatsoever...still waiting for a date on which I will finally get my money back @lufthansa
@lufthansa This is the unique way @lufthansa treats its customers - sending automated mails about transferring requests to other internal departments so that you never get a concrete answer about a promised refund ... and then they close the case ?!
@lufthansa Doors to the customer service remain closed - they are instead laughing and biting in the hand of the customer that is paying your wages. Bizarre sense of humour: improving ???????????
@lufthansa The culture of @lufthansa is to not answer on demands for refunds - after THREE months of promise I only get the the answer that my mail has been forwarded - forwarded to what???