Geet Rajani

[Geet Rajani @GeetRajani7]

@MyntraSupport @myntra I demand my refund if you are unable to get your delivery executive fulfil his job. That’s the only solution I require now. Your level of ignorance towards your paying customers is appalling.

[Geet Rajani @GeetRajani7]

Dear @myntra @EkartLogistics — Extremely frustrated with repeated failed return pick-ups. Your agent calls, disconnects, and falsely marks it as unsuccessful. This has happened multiple times. Customer support keeps “escalating” with no resolution. Require immediate solution.

[Geet Rajani @GeetRajani7]

@MyntraSupport @myntra it’s been 5 days and my return pickup is still pending. All I’ve received are false assurances and no real support. This level of ignorance and delay is unacceptable. Sort this out immediately. #Myntra #CustomerServiceFail

[Geet Rajani @GeetRajani7]

@MyntraSupport @myntrasupport @myntra, if your Ekart pickup guy wants to do pickups based on his mood swings, kindly process a full refund and let him schedule it when he feels like working. 4 days of fake attempts & missed calls isn’t acceptable. Need immediate solution.

[Geet Rajani @GeetRajani7]

@myntra @ekartlogistics Also, calling back on the @EkartLogistics pick-up agent’s number doesn’t connect me to them no way to understand what’s preventing the pick-up.
If the agent can’t complete the task, at least share direct contact details so the customer isn’t left guessing.
@Myntra, this is basic

[Geet Rajani @GeetRajani7]

@myntra @ekartlogistics At this point, maybe process the refund first and then schedule the return pick-up. Let’s test the system in reverse.
Might finally show how much the brand really values its customers when the money’s already gone.
@myntra @EkartLogistics are you up for it?

[Geet Rajani @GeetRajani7]

@Adani_Elec_Mum no response on customer helpline always on hold no call back to tend to the issue. Please assist immediately.

[Geet Rajani @GeetRajani7]

@Adani_Elec_Mum trying to get in touch with the customer service executive via helpline since the past 1 hour always put on hold told to expect a call back. Please assist immediately.

[Geet Rajani @GeetRajani7]

@Adani_Elec_Mum trying to get in touch with helpline since the past 1 hour always kept on hold & told to expect a call back. Pls contact immediately.

[Geet Rajani @GeetRajani7]

@Swiggy @SwiggyCares took the suggestion seriously and launched the feature of Group Order - it’s amazing how they listen to their consumers and try their level best to make the food ordering experience even better.

https://t.co/IRMxSrfe43

[Swiggy Cares @SwiggyCares]

@GeetRajani7 Hi Geet, we get your perspective. We'll surely run this by our team and look towards incorporating this feature if it's viable.
^Anjitha

[Geet Rajani @GeetRajani7]

Called the fire helpline. Quick action. Great work.

[Geet Rajani @GeetRajani7]

🚨 @mybmc Urgent: There's deliberate oil dumping on 27th Road, Bandra West making it extremely slippery and hazardous! 🛑 This poses a serious safety risk for pedestrians and drivers. Immediate action is needed to clean it up and prevent accidents!

[Geet Rajani @GeetRajani7]

@Swiggy Can be then extended to Swiggy instamart - allowing family members to add items to a common cart & have it delivered to their home. @SwiggyInstamart

[Geet Rajani @GeetRajani7]

@Swiggy how about an option of ‘Order with Friends’?

Allow users to initiate a group order directly from their own Swiggy app but adding it to one cart & getting delivery at one address, eliminating the hassle of individually placing orders & streamlining the process.

[Geet Rajani @GeetRajani7]

@Swiggy do consider this - Swiggy Group Order