@AmericanAir a manager told me she gets items between 12am-2am. I waited and waited. Until they told me 6am the next time. It is 8 am and I haven’t been able to contact anyone.
@AmericanAir I left an item in an airplane last night at 10pm. They told me they couldn’t do anything although I was right there at the gate. And that I’d have to wait until morning.