@ditto_support@Dittomusic Appreciate the reply but here we are trying to find alternative distributors & only now is the ticket is to be raised to the support team? Where have all the correspondence been going to all this time? How can you take regular money, additional money & not deliver? Its upsetting.
When I say I support new music, new artists & independent artists in my profession I know I deliver. If I cant I'll relay that. After years of loyalty and numerous 'benefits of doubts' issued ... this is the first time iv ever had to publicly (& reluctantly) address @Dittomusic
Over to you @Dittomusic .... will you finally have the decency to reply and explain why you have taken custom & failed your customer? I’d much rather concentrate making & actually supporting independent artists than waste more time with this type of reluctant public nonsense.
If I were to share the back and forth correspondence from @dittomusic for recent releases publicly it would be VERY EMBARRASSING viewing the company. Those who know my demeanour know that me outing a substandard service publicly is not something I have ever done.
A musicians dream to be creative & to share their vision with the world. The hardest part should be creating the music. Yet @Dittomusic standards & practices in dealing with submission issues brings nothing but anguish at the final stage. Years of loyalty to them means nothing.
'We’re passionate about artists’ rights and making the music industry fairer for independent musicians' say @Dittomusic
So why is it that a paid track submission, which you state will be available in 24 hours, is still not visible after 48 hours?
'We have 20 offices across 16 countries, and over 100 staff on-hand to help support and promote your music globally' say @Dittomusic
Yet not one single person in 48hours has the decency to reply with an explanation as to why a paid service has not been provided for??
'Our single mission driving us every day is to help you achieve the success your music deserves' says @Dittomusic
Yet I've spent 2 of your 'achievement driving' days waiting for a track to go live with multiple cordial correspondences & not a single reply? Do I go on?
@Dittomusic You have received multiple messages regarding ticket number #352267 - I do believe that it is worth taking a look at, replying and actioning today. Thanks. @DippsBhamrah
@sukh_SimplyB @seetalkaurmusic@GenerasianRecs Everyone has studio setups, musical creativity, distribution platforms & can get support if they want it. Just have to want to do it 👍🏽