GenesisPC

Specializing in Esports and Gaming peripherals.
Official retailers of Artisan, ATK, Endgame Gear, GLSSWRKS, MCHOSE, 8BitDo and many other brands.

[GenesisPC @GenesisPCIndia]

@help_delhivery Check DM

[GenesisPC @GenesisPCIndia]

Paid extra for @delhivery Express because it showed ~3-day delivery vs ~5-day Surface delivery.

Reality:

Multiple "Express" shipments took 5–7 days from pickup to delivery.
9 shipments missed the promised delivery date.
Delays ranged from 1–4 days.
After the delay, the actual delivery timeline became the same as Surface service.

When asked to refund the Express premium and charge Surface rates instead, Delhivery's response was essentially: "Shipment was delivered, so no waiver."

If an Express shipment is delivered in a Surface timeline, why is the Express premium still being charged?

Customers are paying for a faster delivery commitment, not just eventual delivery.

[GenesisPC @GenesisPCIndia]

https://t.co/KVwUrDb3vc

[GenesisPC @GenesisPCIndia]

Giveaway Time! Win a brand new AMG65! Join our discord Now! Link in the replies.

We host giveaways every month, follow us to get notified!
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#genesispc #giveaway #aula #leobog

[GenesisPC @GenesisPCIndia]

@Sarabdeep_Singh @uNleashed_jp @TenZOfficial we will be stocking it

[GenesisPC @GenesisPCIndia]

@ShiprocketCare Please update, sent DM, no response on it

[GenesisPC @GenesisPCIndia]

Thread

What is happening with @Delhivery lately?

We’re facing nonstop shipment issues through @ShiprocketIndia and it’s becoming impossible to manage customer expectations.

Affected AWBs:
1904069913840
1904069975322
1904070108300
19041915241492
1091386156476
19041915241105
1904070218804
1904070289283
19041915734255
1904070292864
1904070319825
1091386298720
19041916081750
1904070485902
1904070393410
1904070393395
19041916333271
19041916332840
1904070393314
19041916332125
Most of these are either stuck at destination hubs, roaming between hubs for no reason, or getting fake delivery attempts.

[GenesisPC @GenesisPCIndia]

After all that, we finally get a new delivery TAT… which is usually another 48 hrs.

This cycle just keeps repeating and customers naturally blame us for delays.

Honestly, till last month Delhivery was working perfectly fine for us with almost zero issues. But from the past week, performance has completely fallen apart.

Majority of parcels are delayed, stuck, or getting fake attempts. Really disappointing experience right now from both @Delhivery and @ShiprocketIndia.

[GenesisPC @GenesisPCIndia]

The fake delivery attempt part is honestly the most frustrating.

Customer details are correct, customers are available, but parcels still get marked as “customer not contactable.”

Then when we email the KAM team about the fake remark, the first reply we get is… “customer unreachable.”

That’s literally the issue we’re reporting in the first place.

The KAM response and replying back to that email takes another 24–48 hours.

[GenesisPC @GenesisPCIndia]

Coming soon to our store...

[ATK Gaming Gear @AtkGear]

ATK A9 Mini+
Minimal Size, Maximum Speed.
Powered by the PAW3955 MASTER sensor.

Out now:
https://t.co/xErS7Dkp2l

[GenesisPC @GenesisPCIndia]

@XraypadOfficial Link: https://t.co/hWAOU0i4m6

[GenesisPC @GenesisPCIndia]

@XraypadOfficial mousepads & skates are now restocked at GenesisPC 🎯

Back in stock:
• Xraypad mousepads
• Mouse skates
• Grip Tapes
If you’ve been waiting to upgrade, now’s the time.

Limited quantities available.

Link in replies ⬇️

[GenesisPC @GenesisPCIndia]

The drop is here 📦

Endgame Gear, MCHOSE have been restocked at GenesisPC.

#GenesisPC #EndgameGear #MCHOSE

[GenesisPC @GenesisPCIndia]

@Dosa__San finally 🥹

[Fresh Reviews @FreshReviewsYT]

If I was to choose ONE glass pad..

[GenesisPC @GenesisPCIndia]

Congratulations @GlobalEsportsIn for the win and for making it to London! #gefighting
GG NT @pprxteam

[Global Esports @GlobalEsportsIn]

WE MADE IT! 🔥
Time to learn Vietnamese.

#GEFighting #EarnEverything

[GenesisPC @GenesisPCIndia]

The best that we have used and tested.

[boardzy @boardzyxd]

Haven’t tested many keyboards this year but I’m enjoying the Hex80 from @AtkGear

[✦ Dosa @Dosa__San]

Thanks @GenesisPCIndia I can finally start using my comfy mouse.

[GenesisPC @GenesisPCIndia]

@Dosa__San thank you for the order <3

[GenesisPC @GenesisPCIndia]

👀

[X-RaypadOfficial @XraypadOfficial]

X-Raypad x 屉子巴德 @Tz_bard The Glass Pad Collab is Here!