Bongani

[Bongani @GentlemanDaPoet]

@city
What stage are we on? Since CityPower took over loadshedding, it's worse. I feel like we are on stage 6 especially the past two days

[Bongani @GentlemanDaPoet]

@CityPowerJhb ,Please escalate-CPWEB4060102, outside meter box is off.
Last week i spend 4 day's without electricity because house hold calls are not lucrative for contractors. this week again. WHY must i suffer as client bcs of payment structure betwn CityPower and Contracors

[Bongani @GentlemanDaPoet]

@CityPowerJhb Block 3 - Triomf. Loadshedding ended at 4:30AM however we are still without power and there is no communication as what is happening. Something thing as yesterday

[Bongani @GentlemanDaPoet]

This year CityPower is on my case for real. Two days without power- it takes technicians two days to come and lift up main switch on the outside pole-CPWEB4051678. Guys come on, what kind of service is this? @CalebFinn1 @ward70

[Bongani @GentlemanDaPoet]

@CityPowerJhb Thank you for reposnse however its not addressing my concern. If the meter reflecting on my monthly statement was not found in my property, why do you charge electricity bill for something that does not exists. Why, please explain why

[Bongani @GentlemanDaPoet]

@CityPowerJhb
Invalid Meter: 48000478312
Oct 2023 i was billed R3,715.19 on this meter,
In August i was billed R1,721.56

A sight audit done, findings, meter does not exists
City Power ticket CP3073467
NB: i use prepaid eletric meter

What going on?

[Bongani @GentlemanDaPoet]

@CityPowerJhb why delete my complaint without proper resolution. Who do i turn to now because the counselor @CalebFinn1 is struggling to help me, your call center is refusing to help me, your technicians are avoiding the contractor who did the job in my house. What now?

[Bongani @GentlemanDaPoet]

@CityPowerJhb

[Bongani @GentlemanDaPoet]

@CityPowerJhb why am i being bullied like this? Your unprofessional staff and irresponsible management. I'm waiting for 584 units to be credited back from my old meter number to the new meter number.

[Bongani @GentlemanDaPoet]

@CityPowerJhb 1728 wild plum street. In Fleurhof.
Your call center is refusing to log a call for me. I spoke to Mbali Shezi and her Team leader Gugu Shezi and they were both not willing to help

[Bongani @GentlemanDaPoet]

@CityPowerJhb this is frustrating now, power was not resorted after loadshading for ext 5,7,8,9.can somebody give an explanation why this problem is recurring.

[Bongani @GentlemanDaPoet]

@Siphoka22912059 @CityPowerJhb @CalebFinn1 Imagine Citypower is ignoring us, what kind of service is this

[Bongani @GentlemanDaPoet]

@CityPowerJhb may we please have an update on this call ref no:CPWEB2724495. It's almost an hour now and there is no update. Why

[Bongani @GentlemanDaPoet]

@Siphoka22912059 @CityPowerJhb @CalebFinn1 It's been 35 minutes since the power cut was reported and there is no update. Can we have an update on this call please

[Bongani @GentlemanDaPoet]

@CityPowerJhb @RdptRecord @RDPRealEstate We bought meat in bulk because we avoid going outside due to pandemic and now this. Please Friday is to far

[Bongani @GentlemanDaPoet]

@CityPowerJhb Are you aware that people are working from home? You are coming up with excuses, is city power power going to compensate our losses.

[Bongani @GentlemanDaPoet]

@CityPowerJhb @CityPowerJhb was the contractor charged for negligence, how can the start digging not knowing what is underneath the ground?

[Bongani @GentlemanDaPoet]

@CityPowerJhb CP2423391, as I type now all my food is rotten and I only get paid once, please be so kind and bring your electricians and money to replace my food that is rotting in the fridge due to your incompetent.

[Bongani @GentlemanDaPoet]

@CityPowerJhb CP2423391, We use to buy electricity without without problems even though we had to exchange our electricity prepaid cards and meter boxes. It's not the first time reporting this an now my basic human right is violated