@SouthwestAir I have been on hold for over 1 and 1/2 hours to make a change on a flight that I can’t change on line because of n error message I m getting. I m tired of listening to your advertisement telling me you care about me when if you did I wouldn’t have to be on hold
@PNCBank in line at PNC drive through for 30 minutes- ridiculous. I would think this would be a priority during a time you don’t what gave to face contact