@Muvahhid370408 Once you’ve activated your Tangem wallet and set it aside for long-term storage, there’s no need to check it frequently. The cards are designed to be durable and secure, with no batteries or electronic components that can wear out over time. Your private keys remain safely stored on the card, and your assets on the blockchain won’t be affected by inactivity. Just make sure to keep the card in a safe place, and when you’re ready to use it again, it will work just as it did before. Let me know if you need more explanation.
@Tangem Let's say you've activated a wallet and then set it aside for the long term without using it—do you need to check if it's still working frequently, or is that unnecessary? Will anything happen to the cards?
Thanks for your question! At Tangem, we take hardware security very seriously and continuously review and improve our card signers to ensure reliability and safety. We work hard to address any hardware-related issues promptly and provide secure solutions for our users. If you have specific concerns or have experienced problems, feel free to share more details so we can assist you better!
The "session expired" message in Tangem Pay Visa can sometimes appear due to temporary connectivity issues or security timeouts to protect your account. Since it happened before and then resolved, it might be related to network stability or app updates. To help fix this, please try the following steps:
1. Make sure your app is updated to the latest version.
2. Restart your phone and try again.
3. Ensure your internet connection is stable.
4. If the problem persists, try logging out and back into the app.
If none of these work, please kindly follow back and send a direct message with your app version and device details so they can investigate further.
With a recent Tangem app update, you can check the Tangem app's notification settings and turn off 'Offers & Updates.' This should affect promotional push notifications, while in-app messages may still appear. 🫡
“I saw this pump coming. Next leg $92k–$100k by October. Then we go parabolic.”
— Same guy who said “This is the start of the real bear market” when BTC touched $59k in July.
this is the win-win we love to see: recommend Tangem to people you trust, help them start their self-custody journey the right way, and earn for it through the referral program. good product sells itself 🤝