Author & #RetailConsultant w/35 years of experience as a senior executive for some of the best-known & most successful #retail companies in the US & globally.
As we enter the #HolidaySeason, #retailers keep in mind The Five Laws of Retail:
1. People First
2. Turn Is Magic
3. The Power of Product
4. It’s About the Retail Price, Not the Cost
5. Protect Your Downside
Learn more about #TheFiveLawsOfRetail - https://t.co/aUNvoB7k1M
January is the month when most retailers take a good, hard look at what sold and what did not during the holiday season that just ended. The single most important action to take is to liquidate inventory that did not perform. https://t.co/tmYVgBM9Fg #retail#inventory
Contributing to its #RetailSuccess, Heywood Hill has created a closely connected community between the store’s booksellers and its readers. The minute you walk in, you can feel the sense of humor and genuine joy from the people who work and shop there. https://t.co/yFLxIEo41B
People go shopping in groups of family and friends. They plan for it days ahead of time and talk about it for days afterward and all the way to Christmas, and then they make plans to do it all again next year. https://t.co/dyeY7ig7y7 #holidayshopping
During my interview w/ @JimBlasingame we discussed how #retailers can overcome a short holiday shopping season, how the face of Main Street retail is changing, and how retailers in London do business and how it compares to U.S. retailers. https://t.co/BAZmOsQLVi
The expression “Happy Holidays” itself has nothing to do with any particular religion, nor with anti-religious or political points of view. The expression and its use in advertising are driven by purely mercantile needs. https://t.co/uGRcn58cJ0 #HappyHolidays
It’s about community, engagement, personal connections. Store employees and the customers who walk in the door form a connection and have a culture. It includes body language, eye contact and the general karma and feel of a place. https://t.co/gSWcLpzO7G #CustomerService
The formula for long-term retail success always includes:
• stocking the absolute right product ,
• creating an exciting in-store experience,
• offering that perfect product at the right price, and
• building an authentic relationship with customers. https://t.co/MJzemgj5tV
Happy Holidays to all!
If you still need a last-minute gift for a business enthusiast or retailer, grab a copy of my book at Amazon or Barnes & Noble.
https://t.co/C29xgkGV70
#HappyHolidays#retailer#retailbook#businessgift
The overall results of earning releases are a good indicator of the overall economic health of the nation and the world. The results are a direct and indirect result of each company’s effectiveness. https://t.co/snSrPDNicd #retailreports#earningreleases
By taking the First Law of Retail, #PeopleFirst, to an extraordinary level, Heywood Hill has carved out a unique service for their customers. They individually select books for each customer & then send those books directly to the customers’ homes. https://t.co/vNx3USW1jV
As we watch for holiday and year-end results for retailers big and small, successes will mean they did these things right. If earnings are disappointing, it means they violated one or more of #TheFiveLawsofRetail. https://t.co/PRfvMUIfLQ
Why would so many people go to physical stores when they can buy pretty much the same stuff and at the same prices on other days and online? For the experience and shared community. Learn more: https://t.co/2lC9oTU6lq #holidaysales#retailsuccess
As we enter the #HolidaySeason, #retailers keep in mind The Five Laws of Retail:
1. People First
2. Turn Is Magic
3. The Power of Product
4. It’s About the Retail Price, Not the Cost
5. Protect Your Downside
Learn more about #TheFiveLawsOfRetail - https://t.co/aUNvoB7k1M