@HM_Passport below is a snippet of the application history of my nieces passport. After confirming identity as asked, it took FOUR weeks before you asked us to confirm AGAIN. We’re now at 5 failed call backs. I know you’re busy but THIS WILL RUIN MY WEDDING, PLEASE HELP 💔!!
@British_Airways I messaged you over 2 weeks ago and I have no response. You have given us ‘ future travel vouchers’ so we cannot use them online. Only option is to call to book but we refuse to spend hours on hold for it to cut off. What do you suggest?
@British_Airways we have been trying over a month to get through to you. Phone lines cut off after an hour and half. And can’t get through on DM it’s just a automated person replying?! What are we meant to do to speak to a human and get what we need sorted!
@British_Airways we have been trying to get through for over a month. After spending 1 hour 30 mins on hold numerous of times the phone line gets cut off.
Please can you let me know how we are meant to get through?!
@chronomentary I have DM you more than once and no reply.
I had to pay and order more
Day 2 tests because I never got a email confirmation so no reference for my passenger locator form. There for I’ve paid double the amount of tests. Please can you reply so I can get a refund.
@rickygervais We have 2 tickets rescheduled for London on 13th November. We cannot make this date. Does anyone want to swap tickets for another London date? 🙏🏻
"Be sensible... What do you want? A full handbook to tell you what to do?"
Plumber Ryan Price says the government guidance on returning to work is clear enough for the public.