Ger

[Ger @Ger37814349]

I have sent you info Jane. Have you received it?

[eirCare @eircare]

@Ger37814349 Hi,
Please provide the following in a DM:
1) Account number
2) Account name
3) Are you the account holder?
4) Your DOB
5) Your full postal address

Once we get this, we will assist if we can.
-Jane

[Ger @Ger37814349]

@teresaomeara @eircare I know, I'm not on hold again and I am currently on 37 minutes!!

[Ger @Ger37814349]

@eircare no one will answer my calls on customer care and it hangs up automatically after a certain amount of time on hold! So bizarre!! I was promised the delivery of a new modem last sat morning and it did not arrive. Can you please advise?