Gerian

Wordsmith, marketer, yogi, runner, love travelling & the beach

[Gerian @Gerian7]

Hi @helenzille firstly love your work!

I want to invite you to join me for yoga in the Emmerentia Park, where the security harass us for permits & threaten us with the JMPD and really nasty!

#HelenZille #DemocraticAlliance #Joburg
#Emmarentia #RightToTheCity
#YogaInThePark

[Gerian @Gerian7]

Each year I apply for a TRC with @sarstax and each year you stuff it up. Application ignored and I have to escalate it. What should be 20 working days takes months. How hard can this be!

@EKieswette67448

[Gerian @Gerian7]

Trying to book my driving licence card renewal: nearly 50 Gauteng testing centres on enatis but only 7 centres have spots been checking weekly for a while - pathetic @BarbaraCreecy_

[Gerian @Gerian7]

Hi @sarstax @EdKieswetter I've been waiting since Mar for a TRC and been into a branch to escalate - still nothing! Useless service.

[Gerian @Gerian7]

Worst service ever from @IronMountain in India! No response on emails or attending of meetings.

[Gerian @Gerian7]

I signed up for special @MWEBTweets. Told Vumatel increased prices. Received generic email advising will honour specials, via credits. This month billed double special monthly price - where's credits?! Called billing line and can't get to speak to human!

#CustomerServiceFail

[Gerian @Gerian7]

@FNBSA I see you don't respond here to poor service complaints. I am still struggling to release funds as per your Income Verification dpt - useless! And I've shared so many docs as proof of funds - over a week of waiting!

#fnbpoorservice #fnbnocustomersatisfaction

[Gerian @Gerian7]

Hi @FNBSA your income verification dpt is useless. Just told me after a week of me doing all the chasing now and affidavit needed. This after 15 mins of me on hold with the dpt! No sorry or anything.

#FNBisuselsess #FNBnocustomerservice

[Gerian @Gerian7]

Hi @FNBSA I'm dealing with the Income Verification dpt and a week of back and forth and me doing all the chasing ! Come on, in this digital age far too long to verify source of funds after I have sent docs and answered email queries!

[Gerian @Gerian7]

@MWEBTweets Luckily in South Africa we have the Consumer Protection Act that provides consumers protection again brands who don't honour advertised promotions comprising a set price for 5 months! And consumer warriors like @wendyknowler

[Gerian @Gerian7]

Hi @MWEBTweets I just signed on as a new client and you let me know increasing special contract I signed up for by R100/month due to Vumatel increase - unacceptable and the contract should be honoured!

[Gerian @Gerian7]

Another day in the city of "gold" ...with no water - fixes being impacted by power failures - unbelievable!

[Johannesburg Water @JHBWater]

UPDATED!
#JoburgUpdates
Emfuleni Power failure impacting Rand Water Vereeniging Treatment Works and some Johannesburg Water systems. ^LM

[Gerian @Gerian7]

Hey @CellC_Support trying to do a move request for my fibre contract but option not working on platform and told to buy a new package and just add info about being a move request - ridiculous as I have to purchase a new fibre package to merely do a move request!

[Gerian @Gerian7]

@FlySafair Hi @FlySafair online or on app while being notified 2 free changes - when trying to do changes won't allow it and advised to call the call centre! Ready my tweet carefully next time!

10 mins waiting time on call centre and then agent cut us off halfway through process

[Gerian @Gerian7]

Hi @FlySafair being charged to change flights online but booked ticket allowing 2 free changes. Phone call centre and advised will incur R200 change if done via them.

[Gerian @Gerian7]

What happens when no competition... R3k one way on @FlySafair Durban to Joburg - total rip off!!

[Gerian @Gerian7]

Hi @CellC_Support I pay my fibre via debit, but just received email to let me know I owe 3 months and will be cut off tomorrow!

A very helpful operator advised me due to changing to a new system and clearly my debit order doesn't reflect.

Not great service at all!

[Gerian @Gerian7]

At @CityofJoburgZA in sandton and standing as tired of sitting...so they won't serve me....absolutely ridiculous!!! Everyone on break too...2 people working only!!! No hope for city of joburg!!!!!

[Gerian @Gerian7]

Dear @GautengANC you are useless!
24 hrs with no electricity and @CityPowerJhb is still trying to find the fault in my area!
Joburg does not equal a world class city!
#noservice #cityofjoburg #noelectricity