@Katmarwong@AmericanAir@USATODAY Absolutely. I went to the SXM airport yesterday and waited in customer service line but @AmericanAir doesn't even have a ticket counter. We're currently stuck for a week (too long) but one family behind me didn't have any flight home
@AmericanAir please advise when we can expect an update on what you are doing to accommodate Caribbean travelers. Both United and Delta made announcements about resuming and adding flights but AA has said nothing. Waited 1.5hrs and rep said no flights leaving Carib until 1/9.
@AmericanAir Why are @united and @Delta sharing how their flights have resumed and what they are doing to help but you do not have "word just yet"? Delta posted last night