@PLDT_Cares I have no connection since January 3. Raised multiple tickets that were closed without resolution. I was even asked one time by pldt personal to pay the building maintenance and arrange it by myself to get my line fixed! This is no customer service!
@PLDT_Cares I was asked to arrange with the admin and pay the building maintenance the rewiring. Should it be not your team who will fix this? I asked the building admin, and they informed me that it should be pldt who should fix this. So i am left alone without resolution.
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@PLDT_Cares can you please take notice of my complaints? I sent multiple messages in facebook since early Saturday but nobody assisted me. I lost my landline and internet connection, I cannot even call 171.
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