Ossi Cones

[Ossi Cones @Giraffelvr69]

@amazon @AmazonHelp I was able to get a refund via the Amazon APP. WHY are you training your customer service reps to automatically say someone’s account is on hold to avoid giving a refund though?

[Ossi Cones @Giraffelvr69]

@amazon @amazon @AmazonHelp I received a grocery order today with an incorrect item. The rep told me my account was on hold so they couldn’t refund me. My account is not on hold because I didn’t receive an email stating as such. I pay for prime/grocery subscriptions and want a refund. TY

[Ossi Cones @Giraffelvr69]

@StopandShop PLEASE CHECK YOUR DMs. THANKS!

[Ossi Cones @Giraffelvr69]

@UPS WHY ARE MY PACKAGES MARKED “FRAGILE” ARRIVING DAMAGED?!

[Ossi Cones @Giraffelvr69]

@Chime @chime I just received an email that you are closing my account because I haven't been making deposits recently. I have chronic medical conditions/am disabled and haven't been able to get out to make them. You are discriminating against a disabled person.

[Ossi Cones @Giraffelvr69]

@Chime @Chime PLEASE CHECK YOUR DMs. THANKS!

[Ossi Cones @Giraffelvr69]

@MTA @MTA PLEASE CHECK YOUR DMs. THANKS-

[Ossi Cones @Giraffelvr69]

@HailyAndergo I’ll call them, but thanks. Don’t trust those gmail accounts 😉

[Ossi Cones @Giraffelvr69]

@UPS WHY DID I RECEIVE THREE PACKAGES IN THE LAST 24 HOURS THAT STINK OF COLOGNE?

[Ossi Cones @Giraffelvr69]

@FreshDirect It has been taken care of. Thanks!

[Ossi Cones @Giraffelvr69]

@FreshDirect Why aren’t customers who use SNAP benefits as their form of payment allowed to use coupon codes or credits applied to their account?

[Ossi Cones @Giraffelvr69]

@UPS @UPS PLEASE CHECK YOUR DMs. THANKS!

[Ossi Cones @Giraffelvr69]

@FreshDirect Per a phone rep, credits and coupon codes can’t be used with snap benefits.

[Ossi Cones @Giraffelvr69]

@iHerb I am NOT looking to chat with another BOT.

[Ossi Cones @Giraffelvr69]

@AmazonHelp @amazon WHY IS MY ACCOUNT STILL RESTRICTED? YESTERDAY, TWO REPS VIA CHAT TOLD ME THE RESTRICTIONS WOULD BE LIFTED WITHIN 24 HRS. (ALL CONVOS SAVED VIA SCEEENSHOTS/VIDEO)

[Ossi Cones @Giraffelvr69]

@AmazonHelp @amazon WHY IS MY ACCOUNT STILL RESTRICTED? YESTERDAY, TWO REPS VIA CHAT TOLD ME THE RESTRICTIONS WOULD BE LIFTED WITHIN 24 HRS. (ALL CONVOS SAVED VIA SCEEENSHOTS/VIDEO)

[Ossi Cones @Giraffelvr69]

@AmazonHelp When can -I-expect some assistance?

[Ossi Cones @Giraffelvr69]

@AmazonHelp When can I expect you to respond to my recent message?

[Ossi Cones @Giraffelvr69]

@AmazonHelp When can I expect a response to my concerns?