Glassons

[Glassons @Glassons]

@mickandkel Hey lovely, our merino tops will be restocking in the coming weeks! X

[Glassons @Glassons]

@animoller Hi Ani, if you email our customer service team they can remove your email from the wrong account :)

[Glassons @Glassons]

@ruiinmylife Sorry to hear you haven't received a response as yet! Our customer support team are available on email and phone for all queries. You can find all the information you need for returns here -https://t.co/sqR026Fy8I

[Glassons @Glassons]

@namjoonstiddies Sorry to hear this! Please contact our team with your order details so they can look into this for you - [email protected]

[Glassons @Glassons]

@LaurenA264 Hi Lauren, we emailed you a returns address you can post to yesterday. Let us know if you need any other help

[Glassons @Glassons]

@chloe_dam Hi Chloe, sale items purchased online can be returned in store. If you need any help at all please contact our Customer Service Team xx

[Glassons @Glassons]

@RachelS80818866 That's correct Rachel, you will get the 30 day grace period once stores reopen to return both your in store and online purchases xx

[Glassons @Glassons]

@ercartwright Hi Ellen, thanks for your tweet! We’re sorry to hear a product was canceled in your order. Please contact our friendly Customer Service team who will be happy to assist you further with a resolution! [email protected] thanks x

[Glassons @Glassons]

@devbobo Hey David, we’re so sorry to see that this has happened! Please feel free to head into your nearest Glassons store and the in store staff will be more than happy to process you either a refund or replacement for this faulty hair clip. :)

[Glassons @Glassons]

@enchantedspidey Sorry to hear you are having an issue with your jeans Sarah! Please get in touch with customer service so they can assist you with this - [email protected]

[Glassons @Glassons]

@sreyuh We are so sorry to see this! We have sent you a DM to help resolve this for you! x

[Glassons @Glassons]

@ChloeLo93670062 Thanks Chloe, we have responded :)

[Glassons @Glassons]

@xTigz We have responded Teagan

[Glassons @Glassons]

@Eva10501108 Hi Eva, yes, you can return your in store purchases to store for a refund as long as they meet the returns criteria.

[Glassons @Glassons]

@ravenclawphysio Yes we do! ❤️

[Glassons @Glassons]

@kurtzobain Hi there, we are so sorry to see this has happened. So we can help you resolve this can you please send us a DM with your order/receipt number. We look forward to hearing from you! xx

[Glassons @Glassons]

@DowlingAislinn Hey Aislinn, we have sent you a DM to help resolve this! x

[Glassons @Glassons]

@mayhthr Sorry to hear you haven't had a great experience in store. Please get in touch with more details so we can look into this.

[Glassons @Glassons]

@Melanadavids Sorry to hear this Melana, please get back to us with some more details.

[Glassons @Glassons]

@luccahay Hi Lucca, We are so sorry to hear about your younger sisters experience in our Cuba store. This is definitely not the experience we want our customers to have. So we can assist further can you please DM us your best contact information. x