gleap

The AI-Native Support OS for Builders

[gleap @GleapHQ]

🚀 Introducing Gleap!

The AI-Powered Customer Support OS that's 80% cheaper than Intercom.

Automate customer service, build smarter roadmaps, and turn insights into leads for startups & product teams ready to 10x productivity.

Who's in?

[gleap @GleapHQ]

PSA to our Agency Partners: We’re not saying you should bill for 40 hours of migration work when it only takes you 40 seconds… but we’re not saying you can't either. 🤐

Usually, moving a company off Intercom takes 3 weeks, 4 developers, and a $10,000 "implementation fee."

Now it takes:

One command.

An AI Agent (like Claude Code).

30 seconds of "hard work."

If you want to keep charging your clients that $10k fee and just run this command while you go to the beach your secret is safe with us. 🤫🤑

npx skills add GleapSDK/agent-skills

[gleap @GleapHQ]

What is the ROI of customer feedback systems?
https://t.co/Sv0FdaOKrf

[gleap @GleapHQ]

This is what we built at Gleap
One click from the user. Complete report for the engineer.

If your team is drowning in "it doesn't work" tickets, try it: https://t.co/Qi0Cl2MhQe

[gleap @GleapHQ]

Your engineering team loses 60+ hours per month to one problem:
Bug reports that say "it's broken" and nothing else.
Here's the math on why this is killing your velocity:

[gleap @GleapHQ]

When every report arrives with:
→ Annotated screenshot
→ Full session replay
→ Console + network logs
→ Device, browser, OS auto-detected

Engineers start fixing on first touch.
No back-and-forth. No riddles.

[gleap @GleapHQ]

Everyone is talking about launching AI customer service. Nobody is talking about Day 2. 🤖
Deploying AI isn't the finish line, it's the start of a learning loop.

Instead of just deflecting tickets,
AI should connect the dots between:
🛑 Repeated complaints
🐞 Unresolved bugs
🤷‍♂️ Product friction

AI shouldn’t just answer questions. It should tell your team why the customer needed help in the first place. That’s the closed-loop system we’re building at Gleap. 📈

What’s the biggest mistake you see companies making with AI support? 👇

[gleap @GleapHQ]

AI makes building easy. The new bottleneck? Knowing what’s actually worth building. 👀

In 2026, product intelligence is your competitive edge. Connecting feedback, bugs, and behavior means you stop guessing and start prioritizing.

At Gleap, we believe AI shouldn't just generate output—it should find the signal in the noise.

Speed without signal creates noise. Speed with intelligence creates momentum. 🚀
What’s harder for your team today: building faster, or prioritizing better? 👇

[gleap @GleapHQ]

We're building a bite sized playlist of easy to execute tips for SaaS builders handling customer service.

Little nuggets of insight from years of building.
https://t.co/eJaZ6Z2IOD

[gleap @GleapHQ]

PSA to our Agency Partners: We’re not saying you should bill for 40 hours of migration work when it only takes you 40 seconds… but we’re not saying you can't either. 🤐

Usually, moving a company off Intercom takes 3 weeks, 4 developers, and a $10,000 "implementation fee."

Now it takes:

One command.

An AI Agent (like Claude Code).

30 seconds of "hard work."

If you want to keep charging your clients that $10k fee and just run this command while you go to the beach your secret is safe with us. 🤫🤑

npx skills add GleapSDK/agent-skills

[gleap @GleapHQ]

Non-technical founder looking for the best customer service suite of tools?

Now there's no excuse to test a free 14 day trial.
Just have your agent add this skill and automatically install Gleap or migrate from Intercome.

one Command.

[gleap @GleapHQ]

How do you turn customer or product feedback into action?

https://t.co/19wnwAyueu

[gleap @GleapHQ]

Nice comparison breakdown Sam!

[Sam @Sam115200]

After testing @crisp_chat vs @GleapHQ for customer support inside my Shopify app, here’s my honest breakdown.

Both tools aim to solve the same problem but approach it very differently.

Short version:
• Crisp = fast live chat
• Gleap = full product feedback + support platform

Thread 🧵👇

[gleap @GleapHQ]

We love X, but you should join us over at LI too!
https://t.co/VgmDWBtPbY

[gleap @GleapHQ]

How do you turn customer or product feedback into action?

https://t.co/19wnwAyueu

[gleap @GleapHQ]

Big update! 🚀 @NotionHQ is officially a content source for your Gleap AI bot (Kai).

Connect your workspace and let your AI answer user questions straight from your existing docs, wikis, and knowledge bases. 🧠

✅ Set-and-forget Auto-sync
🔒 Smart permission controls
⚡️ Seamless setup

Head to your dashboard to supercharge your support!

[gleap @GleapHQ]

Your daily tip on how to improve team workflows.

https://t.co/wgyMeH8XQw

[gleap @GleapHQ]

Big update! 🚀 @NotionHQ is officially a content source for your Gleap AI bot (Kai).

Connect your workspace and let your AI answer user questions straight from your existing docs, wikis, and knowledge bases. 🧠

✅ Set-and-forget Auto-sync
🔒 Smart permission controls
⚡️ Seamless setup

Head to your dashboard to supercharge your support!

[gleap @GleapHQ]

Stop letting great user feedback get lost in your support queue. 📥

Introducing the new Gleap Feedback Portal
a beautifully designed, all-in-one space to build alongside your users. 🚀

💡 Feature Requests: Let users submit & upvote ideas.

🗺️ Public Roadmap: Show exactly what's Planned, In Progress, and Released.

🎉 Interactive Changelogs: Announce updates with reactions, comments, and email alerts.

Say goodbye to "Is this coming?" support tickets and hello to data-driven product prioritization.

📈Set it up in your Gleap dashboard today: