@British_Airways what a bunch of wasters you are. First flight cancelled so a supposed 3hr 20 delay and now sat somewhere in Heathrow delayed on this one with no explaination. Poor service. When did you forget about the customer
@British_Airways The first flight wasn’t cancelled due to bad weather and bad weather doesn’t excuse poor communication. Your comms needs to even better ok bad weather
@British_Airways You cancelled my flight this and put me on this service and then that was delayed by two hours. So not a great day for you today car crash central and no communication
@TheAA_UK here we go again stuck on the side of the a21 for 2 hours 15 so far. ETA has changed three times already. I wonder if I will ever be recovered