Glynk

Leverage the power of community and build a deeper relationship with your customer.
Get your own community app in less than 48 hours!

[Glynk @Glynker]

We have also attached the link to the recorded session of our previous workshop about "Community Building 101 for every SaaS Business" with Dani Weinstein.

Link: https://t.co/QLUvu5nCM7

[Glynk @Glynker]

Successful communities thrive when people are encouraged into roles that suit their personalities and skills, making them belong to their role and community. This helps create an environment that is vibrant, balanced, engaged and sustainable in the long run.

[Glynk @Glynker]

In this edition, we make you understand the different community roles that need to be taken up in order to scale your community.

Check out our latest newsletter on the Community Assemble to know more.

[Glynk @Glynker]

Community management means being able:

-to manage crises with a level head.
-to identify patterns in user behaviour.
-to analyse metrics to understand user. engagement.
-to create an efficient strategy for growth.

#cmgr #marketing

[Glynk @Glynker]

We are going live in an hour!

Don't miss out on our discussion with Dani, on how communities help grow businesses and scale one.

If not signed up yet,
Registration Link: https://t.co/pQuJodIU6U

#workshop #communitybuilding #saas

[Glynk @Glynker]

- LTV: According to Gartner, 80% of your future profits will come from just 20% of your existing users. For every user, you retain your profit grows by 1%.
Measuring your LTV helps you identify your high-value user segments and bet big on the right segments.

[Glynk @Glynker]

3 Ways To Calculate User Retention - A Thread

Retention is often the trickiest challenge for community managers!
While acquisition is important, real losses begin when retention rates are not steady.

Here are 3 vital metrics that represent member retention.
#cmgr #thread

[Glynk @Glynker]

- Engagement metrics: Keep a close eye on your DAU (Daily Active Users) and MAU (Monthly Active Users).
This will give you a sense of the user base contributing to your actual business growth.

[Glynk @Glynker]

Don't miss out!
Learn more about #SaaS communities and how to launch one successfully.
Be a part of our workshop to get insights on how to define the value of your customer community.

1️⃣ Day to go!!
📅 30th August
⏰ 9:00 PM IST

Registration link: https://t.co/pQuJodIU6U

[Glynk @Glynker]

Community is the primary customer-centric strategy to improve business returns.

Why? Because it can develop into a self-sustaining, evolving space that can offer mutual benefits to the brand and its customers.

#cmgr #business #benefits

[Glynk @Glynker]

Reduce the barriers.

Driving engagement in a community might have its difficult moments.
At such times, immediately check user behaviour to see where they stop.
If need be, discuss with users what issues they are facing.
Reducing barriers to engagement is the first step.
#cmgr

[Glynk @Glynker]

P.S. The value of a community may often be beyond numbers.
For example, instead of looking for just engagement through community discussions, look for the number of support tickets solved through such discussions. Most actions in a community have multi-pronged benefits.

[Glynk @Glynker]

Methods to calculate the value of a community — A thread.

While it's a no-brainer that investing in communities is a win-win for you, how should you calculate the ROI that your business is receiving?

#usergroup #communitymanagement #roi #thread #cmgr

[Glynk @Glynker]

5/5) Direct analysis - This is the advanced version of analysis through proxy metrics and sampling. You need to include data from across the community. Rather than work with a single metric, a complete analysis offers a conclusive result in hard numbers.

**Bonus tip below**

[Glynk @Glynker]

Customers are at the core of every business and the competition is cut-throat for their attention.
A customer community offers a business a direct channel to its customer base.
Also, what your community members say or share is always considered to be the most trustworthy.
#cmgr