Griddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

[Griddy @GoGriddy]

Para ex clientes de Griddy Energy: Aviso de Bancarrota https://t.co/RFXC8yYXxx

[Griddy @GoGriddy]

To former customers of Griddy Energy: Notice of Bankruptcy Filing https://t.co/eIdEphKTTL

[Griddy @GoGriddy]

#gogriddy

[Griddy @GoGriddy]

@KristinaBraly Just did!

[Griddy @GoGriddy]

@TheFirstKTN We are experiencing a high volume of calls and emails at this time and are working to get to everyone as quickly as we can. As for the negative balance, the remaining balance will be refunded to the card on file within 7-10 business days of the cancellation date.

[Griddy @GoGriddy]

@enbylebeau If your usage data doesn't look right, it will be corrected on the 5th day and any credits will be applied to your account balance.

[Griddy @GoGriddy]

@enbylebeau We receive preliminary usage data from Smart Meter Texas the day after flow. That data often times contains estimated usage. Five days after flow, Smart Meter Texas finalizes that usage data, and any discrepancies are reconciled in your account.

[Griddy @GoGriddy]

@wildRose_93 I just followed you so you can PM us. I'd be happy to look into it for you.

[Griddy @GoGriddy]

@Mr_Thaniel We're very happy to hear that you want to return to Griddy! But due to the recent Polar Vortex Griddy is not enrolling until all Reads and Final Determinations have been reached in the Market.

[Griddy @GoGriddy]

@kharels Just followed you. Please PM us so we can chat!

[Griddy @GoGriddy]

@MyDeskNO That means that we have been told by your utility that there is a switch in progress.

[Griddy @GoGriddy]

@GMsportspodcast We make $0 off of price volatility . Griddy passes through the wholesale price of electricity which is set by ERCOT, the grid operator. The only money we make is off of the $9.99 monthly membership.

[Griddy @GoGriddy]

@Bkgrl_nyc @IanWill55810153 PM me and I will see what I can do.

[Griddy @GoGriddy]

Tomorrow's projected forecast, 2/20:
As of this morning, ERCOT declared that grid operations are back to normal, meaning so are wholesale prices. Prices are now being determined by market conditions again (as they should!).

[Griddy @GoGriddy]

@ChynnaBlue5 We know the price event from last week was very difficult for many people. Right now, we are in talks with ERCOT to get relief for our customers exposed to non-market pricing. https://t.co/E9GWxdAIeR

[Griddy @GoGriddy]

@TheFirstKTN You've got it!

[Griddy @GoGriddy]

@TheFirstKTN PM us and I'll check on it!

[Griddy @GoGriddy]

@potsey_weber When the price go negative it behaves like a credit. For the usage that is incurred during the negative period, the energy charge will be negative which will offset the rest of the your day.

[Griddy @GoGriddy]

@taylor_braun Just resent!

[Griddy @GoGriddy]

@eTruficient When the price go negative it behaves like a credit. For the usage that is incurred during the negative period, the energy charge will be negative which will offset the rest of the member's day.