The next era of wearable health is here ✨
Introducing Google #FitbitEdge:
💪 Advanced health and fitness tracking
✨ Personalized guidance from #GoogleHealth Coach
👀 Sleek, comfortable design
Pre-order: https://t.co/OnimUxmi81
Hi, there. Thanks for reaching out and sharing what you're seeing on your Fitbit face. We appreciate your efforts to find an answer online.
That white circle with a minus sign indicates that Do Not Disturb mode is turned on. When this mode is active, it blocks incoming notifications, text alerts, and call reminders from vibrating your tracker or lighting up your screen.
For more info on how to navigate this setting on your Fitbit device, please visit: https://t.co/bSxHR6l2J8.
Feel free to DM us if you have any questions.
Hi, Steve. We’re sorry to hear this. This isn’t the experience we want you to have. To learn more about how accurate Fitbit devices are, visit: https://t.co/uftPb3uJS0
For more information on how to troubleshoot issues with Google Health Coach, visit: https://t.co/r7Rnf4F4JU
If the issue persists, please DM us your full name, Google Health email, and your country of residence, so we can take a closer look.
Hi, there. Mind stepping in? We're sorry to hear this. Please note that on bumpy roads or during transit in cars, road vibrations and subtle arm movements can occasionally be misidentified as walking steps. To learn more about the accuracy of your Fitbit device in tracking your steps, please visit: https://t.co/uftPb3uJS0
To further assist you, please DM us with your full name, Fitbit device model, Google Health email address, and country of residence.
@CatWith_A_Hat Thanks for your reply. To learn more about the accuracy of Fitbit devices, see: https://t.co/nyH2g5J79H. For further assistance, please DM us your full name, Google Health email address, and country of residence. https://t.co/ZwYIDP41Op
@Litesout86 Hi, there. We’re sorry to hear this. To help us assist you, please DM us with your full name, Google Health email, country of residence, and more details about the issue, so we can look into it. https://t.co/ZwYIDP41Op
@Mahesh_7_s Hi, Mahesh. We're continually working to improve our services, so we invite you to share your suggestions through the Google Health app by tapping your profile > Help & feedback > Send feedback.
The wait is over, India 🇮🇳 Google #FitbitAir has officially arrived.
Meet the ultra-lightweight tracker built to help you stay on top of your health without getting in the way of your day. Shop now: https://t.co/30wPZBQbEt
@Manini93 Hi, there. We have received your DM and sent a response to your inbox. Please check your messages, as we will continue to provide assistance through that thread.
Hi, there. We’re sorry to hear this, and thank you for the troubleshooting steps you’ve already taken. For additional troubleshooting, please try to force-quit the app, restart your phone, and relaunch it.
If the issue persists, DM us your full name, Fitbit device model, Google Health account email address, and country of residence, so we can look into this further.
Hi, Aditya. We're sorry to hear this. Google discontinued the Fitbit web dashboard on July 8, 2024, to consolidate all health and fitness tracking features into the mobile app. It is no longer accessible via web browser; however, all your activity, nutrition, sleep, and weight data remain available in the Google Health app. To learn more about the Google Health app, please visit: https://t.co/y78pP6y4Ke
@CatWith_A_Hat Hi, there. We saw your comment and would like to help. For details on how the Google Fitbit Air tracks steps and how to troubleshoot it, see: https://t.co/k7iEMCh8ue. We hope this helps. If you need further assistance, send us a DM. https://t.co/ZwYIDP41Op
Hi, there. We're sorry to hear about this. To learn more about tracking workouts with your Fitbit device, you can check out this guide: https://t.co/o9o5JR9EC4.
For more help, please send us a DM with your full name, exact Fitbit device model, the email address associated with your app, and your country of residence so we can further check it for you.
@_Esco2 We’re sorry for the inconvenience. Please DM us your full name, Google Health email, and your country of residence, and we’ll continue assisting you there. https://t.co/ZwYIDP41Op
Hi, Sunita. We're sorry to hear about your Fitbit Versa 4's unusually short battery life. Thank you for sharing those details. Let's start with "Tips to extend your Fitbit device's battery life" in the following link as these often help: https://t.co/Qem5YeScMW
If the issue persists, please DM us your Gmail address associated with your Fitbit device, country of residence, your complete name, and a clear photo or screenshot of the receipt showing the retailer name and date of purchase, so we can assist you better from there.
@Digitalsafety41 Hi, there. We’re sorry to hear this. Thanks for the details. Before we can check your options, check these battery-maximizing tips: https://t.co/T23ZBDcnMK
If the issue persists, please send us a DM with your full name, Google Health email address, and country of residence. https://t.co/ZwYIDP41Op
@_Esco2 Hi, Fernando. We’re sorry to hear this. To learn more about how to track your heart rate with your Pixel Watch or Fitbit device, visit: https://t.co/WHXCkqC7Bt
For further assistance, please send us a DM. https://t.co/ZwYIDP41Op
How did we build the @googlehealth Coach? Today in @Nature, we’re publishing the research that made the coach possible.
It’s the most comprehensive evaluation of a personal health agent to date – validated across 11 benchmarks through more than 1,350 hours of review by clinicians, data scientists, health coaches, and users.
Check it out: https://t.co/rgbWtDL62L