Govind Singh

Group CIO with a Large Manufacturing Conglomerate | Ex Levi's, Gillette, Metro C&C and Eicher | Views Personal

[Govind Singh @GoviSing]

@AmazonHelp I can't wait for another one month. Cleverly your reply does not talk about any timeline. Have some shame! And provide a date of resolution. Am sick of @amazon on this matter! @amazonIN

[Govind Singh @GoviSing]

Dear Mr @JeffBezos I have been a Prime Member since 3 yrs and still need to wait to return a defective item since one month. Your execs have created pick up 5 times over past month. Is this what Amazon known for? #Amazon #CustomerExperience @AmazonHelp @amazonIN

[Govind Singh @GoviSing]

@AmazonHelp Well my communication over past one month on emails and phone calls, was it not enough for you? Do you like me to keep writing there for another two months? Don't you think that some of your customers should know ground reality? @amazonIN @JeffBezos

[Govind Singh @GoviSing]

@AmazonHelp After tweet, Amazon replied. Yet another wait for "two business days" start. The wait is on since last 28 "business days"... Amazing customer service by Amazon!! Keep it up folks!!! @amazonIN

[Govind Singh @GoviSing]

@AmazonHelp Can i know what is the acceptable time for Amazon to sort this kind of basic issue? Will one year be good as one month is too less! @amazonIN @JeffDean

[Govind Singh @GoviSing]

@AmazonHelp I have shared. But i am sick n tired of your false promises. If you are not capable resolve this issue, write me a mail on the same and i shall forget this as a bad dream! Have sone respect to the time of your customers! Shame!

[Govind Singh @GoviSing]

@AmazonHelp I am already in touch with your folks. They are good for nothing. A simple defective item pick up is pending since last one month! Shame on you! @AmazonHelp @amazonIN

[Govind Singh @GoviSing]

@montblanc_world @Jeyceebee Finally MB resolved the quality issue with my new watch and replaced it yesterday. Hope i shall not have any issues with this one.

[Govind Singh @GoviSing]

@montblanc_world @Jeyceebee Got a call from MB boutique in New Delhi. They agreed to do the right thing a luxury brand should be doing. I expect to get my watch replaced over this weekend. Will update. Thanks.

[Govind Singh @GoviSing]

@montblanc_world Hi @montblanc_world Thanks. I am in touch with MB India for resolution of quality issue with a new $4500 product since last 6 weeks. Have given them some more time and will come back if not resolved. So far it's been a bad taste. #MontBlanc

[Govind Singh @GoviSing]

@montblanc_world How do you consider or rate your customer engagement especially with a long time customer? #MontBlanc

[Govind Singh @GoviSing]

@montblanc_world How do you consider or rate your customer engagement and support especially to a long time customer? #MontBlanc

[Govind Singh @GoviSing]

@ICICIBank_Care Understandable that there is no timeline given in this tweet. Sick and pathetic @ICICIBank wants a few more weeks or months before a chq bk could be sent to a 16 yr old wealth management customer. Shame on this bank. Will snap all relationship with them.

[Govind Singh @GoviSing]

ICICI Bank's WlthMgmt people can ONLY sweet talk. Am fighting for a simple chq bk since last 1 mnth without any solution. My WlthMgr is good for nothing. Chq Bk req was taken for 4th time ystrdy.@ICICIBank @ICICIBank_Care #ICICIBankSucks #ICICIBankDoesNotCare

[Govind Singh @GoviSing]

@ICICIBank_Care @ICICIBank @ndtv @toi Hey i-sick-sick-bank, where is my 5th cheque book? Do you "care" to deliver it this time? Or will there be a new story told by your thorough professionals? #ICICIbankDoesNOTcare

[Govind Singh @GoviSing]

@ICICIBank_Care Recd 5th promise (SMS) from i-sick-sick-bank to send my chq bk including tracking details. Earlier 4 also had the same but received only "sorry" "apology" and "false stories", NOT the chq bk. Shame on you @ICICIBank @ndtv @toi

[Govind Singh @GoviSing]

@ICICIBank_Care Yes. I know you will assist me and do so without any timelines. This bank sucks. This should be renamed to i-sick-sick-bank. 6 weeks and still counting for a chq bk by a wealth management customer @ICICIBank @toi @TOIIndiaNews @ndtv

[Govind Singh @GoviSing]

@ICICIBank_Care The only thing this sick bank and people there know, is only to say sorry and regret. Providing solutions is never priority here. @ICICIBank @toi Shame on you ICICI

[Govind Singh @GoviSing]

@ICICIBank_Care Yesterday boss of my relationship mgr called me at 9.30 am to tell some stories on "still under process since 6 wks" and promised to come back in next 1hr... I think their 1 hr is actually 1 mth. So sick is this @ICICIBank they never do what they say. #IsickBankSucks

[Govind Singh @GoviSing]

@ICICIBank_Care Amazing message from thisbSick Bank on my fifth chq bk delivery....SR600165XXX: Dear Customer,your request for Cheque book facility for Account XXXXXX has been completed on 13-MAR-19. People please think twice before banking with @ICICIBank