Graham Young

Talk to the hand because the face don’t understand | IT person / MSP helpdesk survivor #BBN VCP65-DCV

[Graham Young @Grahambo_Young]

Ever wondered what it’s like to work for an MSP?
Client: I deleted the Exchange server, please fix

[Graham Young @Grahambo_Young]

@acjuelich I bet they forgot *.cloud.microsoft

[Graham Young @Grahambo_Young]

@mniehaus

[Graham Young @Grahambo_Young]

@SwiftOnSecurity I like using fiddler

[Graham Young @Grahambo_Young]

@MPECSInc Especially for any in-person request

[Graham Young @Grahambo_Young]

@MPECSInc I like the idea of this but worry it causes a delay for support to fix an issue having to retrieve the LAPS every time. I can already imagine an impatient exec getting pissy about how long a simple request is taking to get fixed. Any recommendations to make the process quicker?

[Graham Young @Grahambo_Young]

@techspence congrats on becoming an MVP!

[Graham Young @Grahambo_Young]

@Rob_From_IT @IntuneSuppTeam Maybe this https://t.co/itFIeOEtkI

[Graham Young @Grahambo_Young]

@blackroomsec I previously went the dism route and would remove the apps from a mounted image

[Graham Young @Grahambo_Young]

Is there any reason to allow access to the Microsoft Store in an enterprise? Wouldn’t you deploy any needed apps through Intune?

[Graham Young @Grahambo_Young]

@PerLarsen1975 I reference this quite a bit https://t.co/67caC2iuBF

[Graham Young @Grahambo_Young]

@IAMERICAbooted I struggle with the alert rules, makes me want to barf out of confusion

[Graham Young @Grahambo_Young]

@WindowsLatest About to appwiz everywhere

[Graham Young @Grahambo_Young]

@AdamGrossTX @IntuneSuppTeam I was right in the middle of setting up a new device config profile 😢

[Graham Young @Grahambo_Young]

@jarwidmark @DeployResearch @AndrewJNet @PJ_Marcum Do you have to remove line of sight to a DC?

[Graham Young @Grahambo_Young]

@Mister_MDM Thank you!

[Graham Young @Grahambo_Young]

@IAMERICAbooted I would also add this https://t.co/RJmmAozX43

[Graham Young @Grahambo_Young]

@techspence Unfortunately still common among network devices