@Northeastred Hi Nigel,
Again, we're very sorry to hear this and would like to get this sorted for you asap, please email us at [email protected] so we can get this looked into for you.
Kind Regards
Abbie
Grass 247
@SaadKalim00 Hello, sorry you couldn't get hold of us. We did have an issue with our phone lines that we didn't get working until about 3pm. Rest assured everything is now up and running if you need to contact us again!
@HamFam810 Hi,
Thanks for commenting!
All of our artificial grass products have a 7 year UV resistance guarantee.
Please contact us again if there's anything else we can help with.
Kind Regards
Abbie 😊
Grass 247
@Matthewhollin13 Hello Matthew,
We are sorry to hear of your experiance with your order, please contacting us with
The name on the order
The delivery postcode
Your order number
This will allow us to look into this and to help you much quicker, thank you.
Kind Regards
Kerry
@EssexLFC1 Hello, Thank you for your message, we are sorry to hear you are not happy with the service provided. Are you able to dm us with the order number and the issues you are facing and we can certainly investigate this further for you? Kind regards Ashley
@EssexLFC1 Hello,
Thank you for your message, we are sorry to hear you are not happy with the service provided.
Are you able to dm us with the order number and the issues you are facing and we can certainly investigate this further for you?
Kind regards
Ashley
@darrenriches26 Hello,
Thank you for your message, we are sorry to hear this can you contact us via DM and we can investigate this further for you?
Kind Regards
@DalaiFarma Hello
Thank you for your kind words.
We are glad to hear you're happy with our services and do hope you're happy with your order.
Please don't hesitate to contact us if you require any further assistance.
Kind Regards, Susan
@Grass247 I received a delivery from you this morning and the driver was a really nice guy 👍
I put my order in on the 6th and I was impressed with the communication telling me where my order was and when it would arrive.
Haven't laid it yet but it seems good quality! Thanks 👍
@lewispnunn Hello
I'm sorry to hear you are unhappy with your order.
I am happy to look into this for you but require some order information.
Please supply either an order number or postcode for delivery via direct message?
Kind Regards, Susan
@DBryceBomb Hello,
Thanks for your response, we are open from 8 until 8 Monday to Friday and 9 until 5.30 Sat and Sun.
Please let us know if there is anything else we can assist you with.
Kind Regards,
Joe
@YOSG_UK Hello, thank you for contacting us!
Our artificial grass is generally intended for domestic use such as in a back garden, if you would like to inbox us or call we would be happy to discuss your requirements.
Kind Regards,
Grass247
@victoriajane6 Hello Victoria,
Please accept our apologies you’re still waiting to receive your delivery.
Please can you send us a direct message with your order details so this can be investigated further for you?
Kind Regards
Rochelle
@JadeBoorman87 Hello Jade,
We’re so sorry to hear this.
Please can you send us a direct message with your order details so this can be investigated further for you?
Kind Regards
Rochelle
@chrisgj6@LinseyCartledge Hello,
We do our best to keep track of each and every order, however for a large business this can sometimes slip and we do not catch every failed or delayed delivery. We can only apologise for any inconvenience that it causes.
Regards