Jacki Gray

Misplaced wealthy Edwardian lady of leisure surrounded by books & a fainting couch with the option of suffrage when feeling angry and shouty. All views my own.

[Jacki Gray @GrayJacki]

@virginmedia Thank you

[Jacki Gray @GrayJacki]

1. @virginmedia are charlatans. Took more than 3wks to reconnect broadband when we moved (engineer said he could've done it wks earlier), multiple calls promised which bever came. Now chasing me multiple times a day to collect kit, kit which I'm literally using cos I moved house.

[Jacki Gray @GrayJacki]

@virginmedia Complaint was about the service we've had since moving and the emails and texts every day asking to collect equipment (that I'm still using), and the resolution was that I call and get someone to run diagnostics on my faulty broadband (there's nothing wrong with the broadband...)

[Jacki Gray @GrayJacki]

@virginmedia The case information online doesn't match the case information in the email I've received, and the resolution provided in the email looks like it belongs to someone else as it's completely irrelevant to my complaint.

[Jacki Gray @GrayJacki]

@virginmedia I've just been cut off after over an hour of holding. The number I called is the number given in the complaint "resolution" email i received. Please give a direct line for your complaints division - I'm not I interested in scouring your website for the hundredth time in 6wks.

[Jacki Gray @GrayJacki]

@virginmedia 4. Nearly an hour holding for the "thinking of leaving us" option - is this what @Ofcom were talking about when they said that @virginmedia were making it impossible for customers to speak to them, especially if they want to change their supplier? A lunchbreak of holding for most

[Jacki Gray @GrayJacki]

3. Have been holding for 35mins and counting to try to speak to anyone on the "thinking about leaving us" option as that was literally the only option that even vaguely matched what I need. @virginmedia how can you justify wasting so much of your customers' time?? Shame on you.

[Jacki Gray @GrayJacki]

Stop the planet, I want to get off.

"Elon Musk and Mark Zuckerberg agree to hold cage fight"

https://t.co/gpDP0TFhty

[Jacki Gray @GrayJacki]

And they say cricket is boring.

[BBC Sport @BBCSport]

Darth Vader getting escorted out by stewards.

This could only happen at the cricket 😭

#BBCCricket #Ashes

[Eurovision Song Contest @Eurovision]

YNWA! ❤️ #Eurovision

[Jacki Gray @GrayJacki]

@henrywlewis The Diplomat on Netflix and Filthy Ritual podcast

[Marina Purkiss @MarinaPurkiss]

Morning!

Your reminder…

That election rigging doesn’t come more obvious than this:

[Martin Lewis @MartinSLewis]

URGENT pls share
Are u married or in civil partnership if so
-Is one of u a basic 20% taxpayer?
-The other a non-taxpayer (earn under c£12,570/yr)

If so ur likely due up to £1,300 tax back, but if u don't sort by Wed 5 Apr u risk losing £100s. Full help https://t.co/NK525FEtn8

[Andrew Sharpe 🏴󠁧󠁢󠁳󠁣󠁴󠁿|🇪🇺 @theAndrewSharpe]

Hey @Ofcom if you're wondering whether GB News is actually a news channel, this is what THEY say about themselves...

[Jacki Gray @GrayJacki]

@SarahChampion JFC

[Dr Phil Hammond 💙 @drphilhammond]

It’s your responsibility to find out the rules and abide by them - @BorisJohnson

[Jacki Gray @GrayJacki]

This is so dangerous. Those in coercive controlling relationships that aren't obvious to the outside world shouldn't be forced into mediation. It will be weaponised by their abuser. @womensaid
@RefugeCharity

https://t.co/sWo1AJ9cgj

[Kate Osborne @KateOsborneMP]

Tory Minister @MariaCaulfield refused to attend this afternoons @commonswomequ on #Menopause

She should listen to @carolvorders tell it like it is ✊

Where are the Government Ministers?!

This is a must watch 👇

[Refuge @RefugeCharity]

A new Emergency Alert system is being rolled out by the government this year that will notify all phones with a sounds - including when they are on silent.
Having a secret phone can be a lifeline for survivors so we've created a guide on managing alerts: https://t.co/zQN7MzkKN8