@virginmedia It's cancelled, after two calls, and about 15 hard-sell attempts.
It shouldn't be that hard. It should be illegal to do what you do. There should be a big fat Cancel button in My Virgin Media so I don't have to speak to any of your sales staff.
Currently on the phone with @virginmedia trying to cancel my services because I no longer need them and getting the Spanish inquisition.
Piss poor customer service as usual.