@Eurostar Any chance of a reply @Eurostar? I’ve only been waiting 13 hours.
We’re now in Brussels, but what are the next steps. No one provided any clarity on the train or at the station. In a time of need you just left people stranded!
@Eurostar we’ve been sat at Antwerp station for multiple hours now (train 9157) and had little in the way of updates. We’ve been told the train is cancelled, but we’re still sat here, locked in.
@Eurostar - For clarity, we’ve been on this train for over 5 hours 30 minutes now and we’ve been offered a glass of water by staff and the cafe is closed/ sold out. Can you please share an update with us urgently? It’s unacceptable to leave paying customers like this.
Can you please provide a bit more clarity? As well as confirming whether or not we will be going to London tonight?
I fully appreciate the situation, but as passengers we need more clarity and better communication from you and your staff.
We were told we would be getting a police escort by coach to Brussels and that we needed to book hotels. Now we’ve been told to wait another 30 minutes and that we’ll be taking this train to Brussels.
@TLRailUK what is going on with the trains to Luton Airport right now? We’ve been sat at St. Albans for 20 minutes with no update. Please can you let me know what is happening!
@TLRailUK Appreciate that, but do you not realise you’re running a service to an airport where it is imperative people arrive on time and if trains are going to stop for half an hour at every platform, Thameslink is causing major inconvenience to people’s lives!
@powerhauslondon The sound was shocking. Your sound guys even said there had been ongoing issues with the system for weeks and you’d done nothing to sort it. Unfair on the band and fans alike. Looking forward to hearing what you have to say on the matter.
@TicketmasterCS Hi guys, I need help with my tickets for a gig on Thursday. Still not received paper tickets and having no luck on your WebChat Contact us section. Can you get in touch please?
#NEW A poll commissioned by @thesundaytimes has revealed that Labour has opened up an 8 point lead over the Conservatives…
…not only would Johnson lose a General Election, he’d end up losing his seat of Uxbridge and South Ruislip too.
Labour would have a 26 seat majority.
@Hermesparcels can someone please contact me regarding a recent delivery that has not arrived? I am struggling with your online web chat and phone line, as they are all automated and you cannot speak to an actual person. Please DM me??