@ddinozoza We’re sorry to hear about your experience and apologize for the inconvenience caused. This is certainly not the experience we want for our customers. Please send us a direct message with more details, so that we can have a look into this matter. Thanks, your GROHE Social Team
@TrvTom@TrvTom rozumiemy, warto jednak pamiętać, że nawet najlepsza armatura nie lubi silnych lub długotrwale pozostawionych środków. Zalecamy delikatne preparaty i krótkie czyszczenie miękką ściereczką. Jeśli coś budzi wątpliwości, chętnie pomożemy i sprawdzimy, co mogło się wydarzyć.
@A_David_Torres Buenos días, ¡lamentamos la situación! :( Puedes ponerte en contacto con nuestro Servicio Técnico en el 93 336 88 55 o enviando un e-mail a [email protected]. ¡Te atenderemos lo antes posible e intentaremos buscar una solución al problema!
@kataryavuz Hallo Yavuz,
danke, dass du uns dein Anliegen mitteilst. Bitte schicke uns eine DM mit der Seriennummer, damit wir den Case intern prüfen können. 😊
@JoshIves Hello Josh. Thanks for contacting us. Have you contacted our customer support team yet? They would be the first point of contact when it comes to product or technical related questions.
@sidgupta11 Hello there. Have you contacted your reseller about this? That would be your first initial point of contact. Regards, your GROHE Social Team
@kemalfidan77 Merhaba, öncelikle böyle bir durum yaşadığınız için üzgünüz. İletişim bilgilerinizi bizimle paylaşabilirseniz, ilgili ekibimiz sizinle iletişime geçecektir. İyi günler dileriz.
@Grimaso Bonjour, nous sommes navrés pour le problème rencontré.
Pour entrer en contact avec notre service client, je vous invite à remplir ce formulaire 👉 https://t.co/Kim05A4ROI
Merci d'avance et bonne journée à vous,
L'équipe GROHE💧
@carliebonavia Bonjour, nous sommes navrés d'apprendre que vous rencontrez des difficultés avec nos produits.
Pour entrer en contact avec notre service client, je vous invite à remplir ce formulaire 👉 https://t.co/Kim05A4ROI
Bonne journée à vous,
L'équipe GROHE💧
@EricGinetta Our team always tries to help, no matter how old a tap is. If you don't mind letting us know where you are from, we would like to address this to our colleagues. Please share your contact details with us as well. Thanks
@EricGinetta Hi Terry. We are sorry to hear that nobody got back to you. Would you mind letting us know, where you are contacting us from, so that we can assign your ticket to the corresponding team. Thanks
@dino246gts Hello there. Thanks for mentioning us on X and sorry about your issue with the kitchen faucet. Could you please send us a DM with all the details such as receipt, images etc. so that we can forward it to our colleagues. Thanks
@enamelagency Hello there. We apologize if you encountered a negative experience. Please send us a DM with all the details so that we help you with your request. Your GROHE Social Team
@vin_ambasta Hi there. Sorry for the inconvenience. Please send us a DM with all details and receipt of the product and we will try to assist and refer you to a representative in your area. Thanks, your GROHE Social Team
@JaneRipley11@ferguson Hello Jane. We are sorry that delivery took unexpectedly long. Please send us a DM with all the details so that we can try to help you with your case. Regards, your GROHE Social Team