Groove

The refreshingly simple, and remarkably powerful, customer service platform.

[Groove @Groove]

We’re excited to share a new direction for Groove, including a brand new product, a brand new blog, and a brand new chapter in our journey. Find out more here: https://t.co/mzd9XPqCl6 🚀#groove #rebirth

[Groove @Groove]

@groovecommerce Hey, send us a DM!

[Groove @Groove]

@GrooveCap Hey, send us a message!

[Groove @Groove]

@NickFinch Ola!

[Groove @Groove]

@DannyRaede Please email us if you are still having troubles accessing your Groove account - [email protected]

[Groove @Groove]

@Justin_Kwok @Jira Hey there, can you please email us at [email protected] and we can take a look into your account directly? Thanks!

[Groove @Groove]

@ge0_dev Hey there! Please emails us at [email protected] with your subdomain and we will take a look at your account for you. Thanks!

[Groove @Groove]

@thomaspun Please email us at [email protected] and we will be happy to help look into this.

[Groove @Groove]

@4aGC thanks for ping! please email alex at https://t.co/hlOf8bX1Mf for next steps...

[Groove @Groove]

@DonPowellQ Hey Don- Scratch that it was in our spam! Responding to you now.

[Groove @Groove]

@DonPowellQ Hey Don - Nothing since Oct 2021 from that email but shoot me an email directly and I'll be happy to help. Cheers, Lisa

[Groove @Groove]

@QC_Carina Hi Carina, So sorry to hear that. Shoot me an email at [email protected]

[Groove @Groove]

@DonPowellQ Hi Don - Yup! Not seeing anything from you. Shoot me an email directly to [email protected]

[Groove @Groove]

[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/luBIP8ey3B

[Groove @Groove]

[status] Scheduled (Mar 26, 2022, 01:00 GMT-05:00): Maintenance will begin as scheduled in 60 minutes. https://t.co/5tXn6Ivtrp

[Groove @Groove]

@flavmartins Thanks Flavio!

[Groove @Groove]

@managecomics Anytime!

[Groove @Groove]

@jacktaylor_ny Thanks for reporting this. We had a DB backup due to a scheduled job for about 10 minutes earlier as you experienced. The spike resolved itself and everything is back to normal.   Best, Lisa

[Groove @Groove]

@MickyMcKay Hi Michael - I've replied to you a moment ago. Your account has been re-opened. Cheers, Lisa

[Groove @Groove]

@qathctyg All good on our side, are you still experiencing issues?