We are dedicated to creating inspiration, instruction and products that help you look great, have fun and live life to the fullest. Share your #groovelife
@doug_2180 Weโve got your back! If your item needs to be replaced, head over here https://t.co/oNzfKBomcu and use the chat feature to submit your claim! Once that's been submitted, we'll respond via email in 3-5 business days. ๐
@ArtAutomony Your kid clearly knows his gearโheโs got top-tier taste! ๐
The Groove Belt has the "just right" amount of stretch, and the magnetic buckle snaps together like a dream. Tell him we appreciate the vouch! Once you try one, youโll definitely see why he told you to trust him. ๐ฅ๐ฅ
https://t.co/b9gwCDRjhl
@Scott_Shockey Hey! We would love to look into this for you. Please chat with us between 9am-4pm CST Monday - Friday or shoot us an email at [email protected] after hours. ๐
We hear you, and we definitely value that loyalty over the years! ๐
To clear things up, we still ship out our classic tins with all new purchases. For warranty replacements, weโve shifted to more streamlined packaging to help keep costs down so we can continue offering that 94-Year Groove Guarantee coverage for years to come. Since youโve already got the tins from your previous hauls, those replacements will fit right in!
@KamThomas716@USPS Hey Kam! We are happy to help. Shoot an email to [email protected] and one of our support team members will check on this for you. ๐
@MarkESienko Hey Mark! Sorry for the hassle, man. Try clearing your cookies firstโthat usually does the trick. If youโre still stuck, just shoot an email to [email protected] and weโll get you sorted out. ๐
If your belt starts to slip or loosen, it might mean it's seen its fair share of adventures and is ready for a replacement. Don't worry, we've got your back with our Groove Guarantee. Just submit a claim here: https://t.co/Tc12ALk7gI, and weโll get you taken care of! If you have any specific questions, donโt hesitate to email us at [email protected]
Keep Groovinโ
Just a quick heads-up: our warranty feature is closed from November 21st through January 5th because we're focusing entirely on getting holiday orders shipped fast and right. Starting January 6th, you can click here to start your claim: https://t.co/Tc12ALk7gI.
Thanks for understanding! ๐ค
@OnThePoarch Heads up, manโthat daily deal is cooked! But today only, we got $35 belts, and you get to pick the style! Don't miss this one! ๐
https://t.co/6c4pBLsvBL
If you have issues placing your order, email [email protected] & we'll get you taken care of! ๐
@Keduber We DO honor 3rd party sales, we just don't honor them at the store purchased, you would need to reach out to us directly at [email protected] - hope that helps clarify! Keep Groovin'
@Keduber Hey! We totally have a Groove guarantee on our stuff, but they will not honor it at a 3rd party store, please reach out to us at [email protected] for assistance! Thanks!
@bpfitlife Hey Bryan, thanks for hitting us up! That style is long gone, but we've got your back. We'll get that Anchor Ring replaced for you, no sweat. Peep your inbox for all the details.
Keep Groovin'! ๐