Group 1 Automotive UK

Premium Car Retailer
With 140 dealerships in the UK, representing 26 brands, we’re the largest partner for Mercedes-Benz, Volkswagen and Audi in England.

[Group 1 Automotive UK @group1autouk]

@Paul_da_Rita team at Group 1 Automotive.

We’ll get this looked into as a priority and come back to you as soon as possible. 2/2

[Group 1 Automotive UK @group1autouk]

@Paul_da_Rita We’re sorry to hear this and appreciate you flagging it.

This isn’t the level of response we aim to provide. Please send us a direct message with your contact details and vehicle registration so we can locate your enquiry and ensure it’s picked up urgently with the relevant 1/2

[Group 1 Automotive UK @group1autouk]

@RichardTomli Sorry to hear this Richard please email [email protected]

[Group 1 Automotive UK @group1autouk]

@RichardTomli and any reference number so we can urgently review this with our Customer Experience team and ensure this is followed up promptly. 2/2

[Group 1 Automotive UK @group1autouk]

@RichardTomli Hello Richard Tomlinson, We’re sorry to read this and appreciate your frustration. This is not the level of service we aim to provide, and we apologise for the delay in responding to your complaint. Please send us a direct message with your full name, vehicle registration, 1/2

[Group 1 Automotive UK @group1autouk]

@spikestweeting Hello @spikestweeting, we're sorry to hear this and would like to assist you. Please can you check your DMs as our team will reach out to you shortly.

[Group 1 Automotive UK @group1autouk]

@NathanioQuick Our team will be in contact within 24 hours to provide an update on the matter for you. Please send us a DM if you don't hear back from the team by the end of tomorrow. Thank you.

[Group 1 Automotive UK @group1autouk]

@NathanioQuick Thank you for your patience while our team investigates this further. We can confirm the team has seen this and is actively discussing it with the site. They will be in touch with you directly if they require any further information. Thank you.

[Group 1 Automotive UK @group1autouk]

@einefather Hello @einefather, we're sorry to hear you feel this way and would like to understand further why this is the case. Please can you email our team directly on '[email protected]' and they will be able to look into this further. Thank you.

[Group 1 Automotive UK @group1autouk]

@MTNMoMo1 Hello @MTNMoMo1, thank you for the additional information provided. We will respond via DM to ensure your privacy is maintained with the additional information we require to assist you further. Thank you.

[Group 1 Automotive UK @group1autouk]

@Rob369089325782 Hello @Rob369089325782, we're sorry to hear this and would like to assist further - please can you respond to our DM with your best contact number and we will ask our team to reach out directly. Thank you.

[Group 1 Automotive UK @group1autouk]

@mattskanaut Hello @mattskanaut, we're sorry to hear this is the case, and would like to investigate this matter further. Please can you DM us with your registration and full name, and our Customer Experience Team will investigate this with the site on your behalf. Thank you.

[Group 1 Automotive UK @group1autouk]

@ibzzhussain Hello @ibzzhussain, we're sorry to hear that is the case. Please can you call our Customer Experience Team on: 03331 300 108.

[Group 1 Automotive UK @group1autouk]

Happy Valentine's Day from Group 1!🌹

Whether you’re celebrating with someone special, sharing the love with friends, or treating yourself, we’ve got you covered.

Love is in the air... and great deals are in our showrooms. 😉

[Group 1 Automotive UK @group1autouk]

@mufc126 Hello @mufc126, thank you for letting us know, and we apologise that you are experiencing this issue. Please send us a DM with some more details and we can ask our team to contact you back in the meantime. Thank you!

[Group 1 Automotive UK @group1autouk]

@ListerLawrence Thank you for your kind words @ListerLawrence. We're glad to hear our team looked after your dad with the purchase of his new Range Rover, and wish him many happy miles in it!🙌

[Group 1 Automotive UK @group1autouk]

@houghtonc79 Hello @houghtonc79, we're sorry to hear this. Please can you send us a DM with your details, and we can ask the team to call you directly. Thank you.