Ecobank Group

We are the leading pan-african banking group present in 39 countries, 35 of which are in Africa. We have remained committed to the continent for over 35 years.

[Ecobank Group @GroupEcobank]

@victore88074985 Kindly send a message via your direct message. Thank you.

[Ecobank Group @GroupEcobank]

Hello @FideHarris, thank you for reaching out to us. We are so sorry to learn about your inability to access the mobile app. Please provide the following via DM for further assistance.
1. Your Ecobank account number
2. The full name and mobile number registered on your account.
3. And a screenshot of the error message gotten.
We await your response. Thank you.

[Ecobank Group @GroupEcobank]

Nous avons récemment émis une Obligation pour l’Agriculture Durable et le Capital Naturel de 450M USD, devenant la première banque commerciale au monde à obtenir la désignation « Nature Bond » de l’ICMA.

Notée @moodysratings SQS1 (Excellent), elle ouvre une nouvelle voie pour financer les écosystèmes naturels de l’Afrique et sa croissance durable.

#Ecobank #FinanceDurable #FinancementDeLaBiodiversité

[Ecobank Group @GroupEcobank]

@nnedinma89 Kindly provide us with your account number via DM so we can assist further. Thank you.

[Ecobank Group @GroupEcobank]

…WhatsApp on [phone], or you can reach our 24/7 Contact Centre on 0700 500 0000 email [email protected]/3

[Ecobank Group @GroupEcobank]

@nnedinma89 Hello @nnedinma89, thank you for reaching out to us. We are sorry to hear that your account was not credited with interest. Kindly provide us with your account number so we can assist further. Thank you,

[Ecobank Group @GroupEcobank]

@nnedinma89 Hello @nnedinma89, thank you for reaching out to us. How may we assist you?

[Ecobank Group @GroupEcobank]

@justmeTravis247 Hello @justmeTravis247, thank you for reaching out to us. We are sorry to hear that youra unbale to access the mobile app. Kindly provide us with a screenshot of the error message received via DM so we can assist further. Thank you.

[Ecobank Group @GroupEcobank]

@OrisFortune Hello @OrisFortune, thank you for contacting Ecobank. We deeply regret any discomfort this complaint has made you feel. Please Provide your account number and the transaction amount via DM to enable us to assist further. Thank you.

[Ecobank Group @GroupEcobank]

@OBIDIEGWUMICHAE Hello @OBIDIEGWUMICHAE, thank you for reaching out to us. We apologize for the delayed response. Please check your DM for a response from us. Thank you.

[Ecobank Group @GroupEcobank]

@nonny_johnson Kindly check your DM for a response. Thank you.

[Ecobank Group @GroupEcobank]

@teeautomate We apologise for the inability to reach us via DM. Kindly forward your complaint to [email protected] for further assistance. Thank you.

[Ecobank Group @GroupEcobank]

Hello @teeautomate, thank you for reaching out to us. Your post caught our attention. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. However, if it is more convenient for you, please provide your account number and registered name via DM, and we will do our best to resolve the issue. Thank you.

[Ecobank Group @GroupEcobank]

We recently issued an upsized USD 450M Sustainable Agriculture & Natural Capital Bond, becoming the first commercial bank globally to achieve an ICMA Nature Bond designation.

Rated @moodysratings SQS1 (Excellent), it opens a new route to finance Africa’s natural ecosystems and sustainable growth.

#Ecobank #SustainableFinance #NatureBond

[Ecobank Group @GroupEcobank]

@its_abma Hello @its_abma, thank you for reaching out to us. We deeply regret any inconvenience regarding your experience. Kindly state your employer, state, and the amount you are expecting via DM, and let's walk through it together. Thank you.

[Ecobank Group @GroupEcobank]

🤝 “One hand cannot tie a bundle.”

As we celebrate being named African Bank of the Year, we want to recognise those who walked this journey with us — our partners, and in particular, our DFI partners.

DFIs are no longer simply providers of concessional finance. They are strategic partners in Africa's economic transformation. Co-investors in the continent's future.

To all our partners: thank you for believing in the Africa we are building together.

🎥 Watch Jeremy Awori in conversation with @benyeoma of @AfricanBizMag

Link → https://t.co/NY9bn7CwAJ

#Ecobank #ABKA2026 #GTR

[Ecobank Group @GroupEcobank]

@SagirFahad Our sincere apologies for the late response. Please check your DM for a response from us. Thank you.

[Ecobank Group @GroupEcobank]

We continue to celebrate being named African Bank of the Year by African Banker Awards. So what better time to hear directly from our Group CEO, Jeremy Awori, on the story behind the strategy?

Ahead of ETI's 38th Assembly General Meeting, Jeremy sat in an exclusive conversation with @benyeoma, Editor-in-Chief of @BankerMagazine & @IC_Publications.

From technology as a leapfrog engine, to the GTR transformation, to our pan-African footprint — this conversation covers the full picture.

🎥 Watch the full exclusive conversation here :
https://t.co/RxVgvW1EZv

#Ecobank #ABKA2026 #GTR

[Ecobank Group @GroupEcobank]

Hello @NixonNwamu84, thank you for reaching out to us. Your post caught our attention, and we appreciate you bringing this to our notice, we know how frustrating it can be, let’s see how we can help you. Kindly avail to us via DM, your Ecobank account number and the disputed transaction amount to enable us assist you further. Thank you.

[Ecobank Group @GroupEcobank]

@oracleofval61 Our sincere apologies for the late response. Please check your DM for a response from us. Thank you.

[Ecobank Group @GroupEcobank]

@oracleofval61 Hello @oracleofval61, thank you for reaching out to us. We regret any inconvenience regarding your complaint. Please provide us with your account number via DM to enable us run a check. Thank you.