Inquiry Support Groupon

[Inquiry Support Groupon @GrouponDept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@verovargascia

[David @paulfh90]

@Groupon_UK I've been trying to use a gift code that someone got for me this week, but despite picking the exact experience it is for, it says "Sorry, this isn’t a valid promo code. Make sure you enter your code correctly, and check the code’s rules", can you help? Expires Sep9th

[Inquiry Support Groupon @GrouponDept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@paulfh90

[Marine Technology @MarineTechnolo1]

@Groupon @TraderT45 Please give me a contact email to speak directly with you to resolve this matter. Sad that Groupon does not respond to general email, what is the specific email to contact you about a problem?

[Inquiry Support Groupon @GrouponDept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@VibeCheckBussin

[Art DSilva @peaceforeve]

@Groupon Still waiting on Groupon to resolve an issue with Cofresi Resort. They do. It honour what’s been published on the Groupon website

[Code Slayer @VibeCheckBussin]

@Groupon “We hear you” … “but we just don’t care”. I bought the Costco membership and it clearly said $65 membership + $40 gift card. After purchase it says I’m only getting a $20 gift card. Support says no refund and nothing they can do. Classic bait-and-switch scam.

[Art DSilva @peaceforeve]

@Groupon you continue to post vouchers for Cofresi in Puerto Plato but they don’t honour the vouchers fully. The details says you have full access to all the restaurants but the resort won’t give that. My son filed a complaint with Groupon .Groupon agreed but no action since.

[Inquiry Support Groupon @GrouponDept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.@peaceforeve

[Art DSilva @peaceforeve]

@Groupon Still waiting on Groupon to resolve an issue with Cofresi Resort. They do. It honour what’s been published on the Groupon website

[Inquiry Support Groupon @GrouponDept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
@peaceforeve

[M…. @Riderdrinker]

@Groupon_UK Can you advise how I can actually contact you if you’ve taken payment but not issued the order or voucher?

Physically impossible to start a chat with your customer support team.

Ridiculous

[Rosie @Rosiepnkb]

@Groupon Currently not able to get into the customer service chat. My purchase isn’t showing up in my account and I don’t know where to find it and need help.

[Inquiry Support Groupon @GrouponDept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@Riderdrinker

[Inquiry Support Groupon @GrouponDept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@Riderdrinker

[M…. @Riderdrinker]

@Groupon_UK Can you advise how I can actually contact you if you’ve taken payment but not issued the order or voucher?

Physically impossible to start a chat with your customer support team.

Ridiculous

[Chris J @mrcj300460]

@Groupon_UK I keep trying to unsubscribe but you’re still sending me emails, why please?

[Inquiry Support Groupon @GrouponDept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@mrcj300460

[Chris J @mrcj300460]

@Groupon_UK I keep trying to unsubscribe but you’re still sending me emails, why please?

[Inquiry Support Groupon @GrouponDept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@mrcj300460

[Michelle @StargazerPhoto]

@Groupon I tried getting into Support Chat but it won’t allow it without signing in which I can’t do because it says my account is inactive and to contact Customer Support. 🤦🏼‍♀️ Old certificates that I need to be able to use. Have also sent in an email, first part of August. No response.

[Tobey @tobeytreats]

@Groupon Where’s the phone number to call since I paid for a voucher but it never showed up in my Groupon and I can’t chat about it.

[Inquiry Support Groupon @GrouponDept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
@tobeytreats