Guardian Personal Safety Training equips everyone with the skills and knowledge to deal with aggressive or potentially violent clients, customers or colleagues.
This course is for anyone who makes and responds to phone calls where customers/clients may become aggressive (i.e. call centre staff, receptionists, customer service officers, etc.). Visit https://t.co/2wTVwdx5tt to start learning today!
"The variety of content and the constant switching between theory and practical kept it engaging. It was a low pressure yet effective learning environment." St John NT Paramedic @stjohnnt @guardianpersonalsafetytraining #guardianpst
"The trainers definitely knew what they were talking about and related it well to what we do." SA Ambulance Service Paramedic
@SA_Ambulance #guardianpst @guardianpersonalsafetytraining
Devastating news. Our sincere condolences to this paramedic's family, loved ones and the broader NSW Ambulance service. Our hearts are with you all. #NSWAmbulance
"It was a very well structured and engaging course. It was made more engaging by the inclusion of relevant real-life stories to put content into context - there was no time wasted." Paramedic, St John NT
"Throughout this whole process the team were in constant contact with us. They would check on how we were coping and if any new circumstances had arisen they would be able to help us through." Foster Carer Couple
"My biggest fear was being assaulted at work. After this course, I feel so much more confident and comfortable. Thank you!" Paramedic, St John NT #guardianpst @guardianpersonalsafetytraining
"Simon was engaging, knowledgeable and approachable. Everything was relevant to the job and very well explained, demonstrated and justified. Keep doing what you're doing!" Paramedic, St John NT #guardianpst @guardianpersonalsafetytraining
"Brilliant session keeping things interesting with different "hands on" tasks [making it] easier to remember." SAAS participant #guardianpst @guardianpersonalsafetytraining
"[They] made both days so interesting and engaging and really concentrated on ensuring everyone understood the movements and purpose. I now feel much more equipped to de-escalate and address situations." Paramedic, St John NT #guardianpst
Thanks to St John NT Ambulance Service for an awesome few days training their paramedics. As always, it was great to be up there with their amazing team! @StJohnNT @guardianpersonalsafetytraining