Olivia
Online
Debenhams Guest Relationship Online Hub
@GuestRelatuxsy
Joined June 2026
26 Following
9 Followers
55 Posts
Hi @TheMorrisLand
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
Debenhams: happily take your money, mysteriously lose your return, ignore your complaint and then tell YOU to chase the courier. 😂 Customer service at its finest. 🙃 I won’t be shopping with them again.
@TheMorrisLand Hi @TheMorrisLand
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
Debenhams: happily take your money, mysteriously lose your return, ignore your complaint and then tell YOU to chase the courier. 😂 Customer service at its finest. 🙃 I won’t be shopping with them again.
@VICTIM0FSOCIETY Hi @VICTIM0FSOCIETY
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
If you're buying from #Debenhams online,make sure you buy directly from them and not a 3rd party seller.If you try to return an item within 14 days,they'll expect you to jump through hoops,and everytime you send what they want,they find a new excuse not to send a returns label.
Hi @29_kerry
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
@debenhams can someone please contact me, you don’t have an easy way to contact you and the return function for one of my orders is not working.
@debenhams can someone please contact me, you don’t have an easy way to contact you and the return function for one of my orders is not working.
Hi @livlia_
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
@DebenhamsBeauty I returned two parcels to you two weeks ago and am yet to receive any confirmation or my money back?
@DebenhamsBeauty I returned two parcels to you two weeks ago and am yet to receive any confirmation or my money back?
Hi @Secret2media
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
@debenhams @boohoo_cshelp A complaint sent 19 August due to non receipt of goods. Which you chose to ignore. You must refund now. Ordered sweatshirt 16 July with multiple delivery deadlines from you. Another new one given yesterday! I will escalate today to UK ombudsman
@Secret2media Hi @Secret2media
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
@debenhams @boohoo_cshelp A complaint sent 19 August due to non receipt of goods. Which you chose to ignore. You must refund now. Ordered sweatshirt 16 July with multiple delivery deadlines from you. Another new one given yesterday! I will escalate today to UK ombudsman
Hi @Msdawnie69
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
@EvriDeliveryCom hi I have a issue with a parcel. No tracking details because I wasn’t given in the drop of shop . They scanned my parcel, asked for my name & email & pressed confirm. Heard nothing , now I’ve got a dispute with Debenhams regarding a missing pair of shoes
@Msdawnie69 Hi @Msdawnie69
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
@EvriDeliveryCom hi I have a issue with a parcel. No tracking details because I wasn’t given in the drop of shop . They scanned my parcel, asked for my name & email & pressed confirm. Heard nothing , now I’ve got a dispute with Debenhams regarding a missing pair of shoes
Hi @W3stt__
So sorry to hear this.
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you
@DebenhamsBeauty @Debenhamscom @Debenhams
#DUX056932725 was placed a MONTH ago and never arrived. I’ve signed TWO non-receipt declarations, missed your deadline of Aug 17th, and now I’m being told to wait again over courier delays. Holding customer funds hostage is unacceptabl
@DebenhamsBeauty @Debenhamscom @Debenhams
#DUX056932725 was placed a MONTH ago and never arrived. I’ve signed TWO non-receipt declarations, missed your deadline of Aug 17th, and now I’m being told to wait again over courier delays. Holding customer funds hostage is unacceptabl
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