@londontheatre DM but no response. Want to look like a responsive company on social media but behind the scenes complete lack of customer service. Issued a theatre voucher that was valid for less than 12 hours and now refusing to engage. Utterly disgraceful.
@londontheatre Incredibly disappointed. Wanted to rebook show due to rail strike but your issued voucher expired in less than 12hrs. You have also refused to engage in a meaningful way to try to rectify the matter. Not sure I’d want to book again. Think twice before booking!