Shaun Gull

[Shaun Gull @GullShaun]

@daniellynass22 @virginmedia @richardbranson https://t.co/GwKmQbAeCO

[Shaun Gull @GullShaun]

@fairbank_sophie They're still denying after 27 hours there's an issue in Burgess Hill with us.

[Shaun Gull @GullShaun]

@v11esh Massive 24 to 72 hour downtimes with Virgin whos support denies there's any issues with service

[Shaun Gull @GullShaun]

@Virgin Virgin media, service appalling. in 3 months down once for 3 days, now 26 hours. Both times repeatedly denying there's a problem, despite other households we know with same issue in Burgess Hill

[Shaun Gull @GullShaun]

@CABridgeman @VirginMediaNews @virginmedia Try this https://t.co/GwKmQbRQ1o

[Shaun Gull @GullShaun]

@VirginMediaNews yet again Virgin broadband down, yet again support denying that the service is down in Burgess Hill, we're in contact with other in Burgess Hill with the same problem

[Shaun Gull @GullShaun]

@virginmedia Support already has it. Other households in Burgess Hill we're in contact with also down. No phone line. It's not a router problem.

[Shaun Gull @GullShaun]

Virgin media is down in Burgess Hill yet status says no problem, in contact with other household with Virgin, all getting the same issue. Stop denying there's a problem and investigate

[Shaun Gull @GullShaun]

@Davnell @noraa1313 @virginmedia Totally agree, did you know there's a petition https://t.co/GwKmQbRQ1o

[Shaun Gull @GullShaun]

There's a government petition should anyone wish to sign https://t.co/GwKmQbRQ1o

[Shaun Gull @GullShaun]

Stick to other providers Virgin is useless

[Shaun Gull @GullShaun]

@VirginMediaNews Appalling service, suggest everyone uses BT or Sky

[Shaun Gull @GullShaun]

#virginmediadown in Burgess Hill yet again, wish we'd stuck to Sky/BT, never any issues. Within 3 month we've had no broadband for 3 days and latest 18 hours and support won't accept there's an issue.

[Shaun Gull @GullShaun]

#virginmediadownyet again Virgin broadband down, yet again support denying that the service is down in Burgess Hill, we're in contact with other in Burgess Hill with the same problem – they're sending a new router (3-5 days) – that's not the problem

[Shaun Gull @GullShaun]

@virginmedia yet again Virgin broadband down, yet again support denying that the service is down in Burgess Hill, we're in contact with other in Burgess Hill with the same problem

[Shaun Gull @GullShaun]

@virginmedia yet again Virgin broadband down, yet again support denying that the service is down in Burgess Hill, we're in contact with other in Burgess Hill with the same problem – they're sending a new router (3-5 days) – that's not the problem

[Shaun Gull @GullShaun]

@sophiawardman9 @virginmedia Totally agree!

[Shaun Gull @GullShaun]

@ChefGargy @virginmedia Totally agree Patrick, this is the worst service I've ever had

[Shaun Gull @GullShaun]

@virginmedia No broadband for over 20 hours! People have to work from home in the current Covid crisis. Customer service non-existent – only solution given, have you tried rebooting over and over again. Engineer might be available Friday. We so should have stayed with BT!