Tanvi Gupta

[Tanvi Gupta @Guptatanvi95]

@elastic_run URGENT! Delivery agent called yesterday night saying pincode is wrong, but it’s 100% correct. This is a Rakhi order for my brother who is travelling just for this. Tomorrow is Rakhi! Please help deliver it today.
AWB: 502529MB6563574
Order ID: 219177 (Namestrings)

[Tanvi Gupta @Guptatanvi95]

Order NSH1770181 with @Nestasia_in — received a broken beer mug in the set. Agreed to a replacement, but got 2 fake “delivery failed” notices from @delhivery (I was home both times, no calls made). 3 days, zero accountability. Just want a return & refund now. Terrible!

[Tanvi Gupta @Guptatanvi95]

@pnjkgarg @amazon @amazonIN @jaagograhakjago @JaagoRe @ndtv @aajtak @Flipkart @jagograhakjago @ConsumerReports @nch1915 @AmazonHelp @consaff Disappointing service from a company which claims to put a seat for the customer at every meeting, decision and discussion. Someone clearly did not get the memo for customer obsession at Amazon…

[Tanvi Gupta @Guptatanvi95]

@Keshudaga @amazonIN @amazon That’s how they get their profits, sitting on all such money taken from the customers @Keshudaga . @amazonIN if you cannot fulfil a seller partnership, then why do you enable it on your app, to just take money???

[Tanvi Gupta @Guptatanvi95]

@amazonIN @amazon extremely disappointed with the customer obsession. It was wrongly marked as delivered on the 26th march, complaint was raised immediately and I was told to wait for 48 hours with a follow up on 29th. Nothing happened. And extremely rude customer agent assigned.

[Tanvi Gupta @Guptatanvi95]

Mattress is still undelivered. Practically nothing is being done under the false name of following process or investigation. Processes are made to make things easy, not to harass the customer. I think these companies did not get this memo. Stop harassing me, & refund my money.

[Tanvi Gupta @Guptatanvi95]

@WakefitCo @SupportWakefit @Ankit_AGarg clearly the partnership you have with Amazon is not working out. Neither Amazon is responding nor wakefit is resolving my issue. Very easily it is being pushed for further investigation at both ends. Pls don’t take my hard earned money.

[Tanvi Gupta @Guptatanvi95]

Order ID 40429646129261923
Mattress wrongly marked as delivered. Still undelivered. Senior Customer service leader was th one who spoke extremely rudely.

[Tanvi Gupta @Guptatanvi95]

Is this why your number one principle is customer obsession so that you can sit on their hard earned money without delivering the product?!

[Tanvi Gupta @Guptatanvi95]

Looking for a female replacement in a fully furnished 3BHK. Society is behind Adarsh Palm Retreat Bellandur.
Per person details
Rent-23k
Setup-5.5k
Fixed deposit-40k(refundable)
Cook-2k
Maid-1k
Wifi-.7k
Brokerage-20k(negotiable)
@fmrbangalore @FlatsnFlatmates

[Tanvi Gupta @Guptatanvi95]

@flipkartsupport @ShanuSwayanka @Flipkart How many times flipkart needs the order ID under the garb of checking and providing a resolution? It’s disheartening to see that a firm like Flipkart has zero ownership, accountability and is harassing the customer no end. It is a clear case of process negligence and fraud.

[Tanvi Gupta @Guptatanvi95]

@airtelindia your Wi-Fi and network service is extremely pathetic for a city like Bangalore. Every other day the wifi stops working without any prior information. How are we supposed to work or even plan our day in such a situation?